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Participant
October 17, 2018
Question

Flash player issue with HBO Nordic

  • October 17, 2018
  • 3 replies
  • 9387 views

Hi, I try to watch HBO Nordic and it asks to allow flash player, then I allow flash, but the video never appears. It just stays black.

I use Google Chrome, but it happens in other browsers too...

This topic has been closed for replies.

3 replies

serens13776511
Participant
December 19, 2018

I had a similar problem, the solution *below worked. But there also seems to be lots of other solutions here too, click this link to go to the page. Good luck : Use or fix Flash audio & video - Computer - Google Chrome Help

*The site needs Flash to work

If a website isn’t working, you might need to change your settings to allow Flash.

  1. To the left of the web address, click Lock Lock or Info View site information.
  2. At the bottom, click Site Settings.
  3. In the new tab, to the right of "Flash," click the Down arrow Down arrow and then Allow.
  4. Go back to the site and reload the page.

_maria_
Community Manager
Community Manager
October 17, 2018

Chrome is constantly changing how the detect Flash Player, even after a user enables it.  If you've enabled it and it's still not working, I recommend contacting the content provider.

HBONordic has regional access requirements, as such, I'm not able to access it to view it's technical requirements, however, the US equivalent, HBONow does use Flash Player.  Here are some troubleshooting steps, from HBONow.  They may, or may not apply to HBONordic and I recommend searching for similar pages on the HBONordic site.

Robert Mc Dowell
Legend
October 17, 2018

are you sure it's a flash app and not html5? what's showing when you right click on it?