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VikingBjorn
VikingBjorn
Participant
December 20, 2018
Question

Flash player issues

  • December 20, 2018
  • 2 replies
  • 1114 views

Hi, I'm a poker player and have run into a problem over the last few days so, am hopeing someone can assist me in sorting it out.

A few days a go Windows did some updates on my computer and a couple of those updates we're associated with adobe flash player. I have Win 10 Pro and use chrome browser.

Since then i've been having issues with the poker sites I play at, as can be seen in the following picture when trying to use a hand re-player on one of those sites (Partypoker) :

Despite having chrome and knowing flash is pre-installed in it, I also downloaded the latest flash player onto my system in the hope it would fix this but, it's made no difference. Prior to these Win updates, everything worked fine:

The Win updates associated with flash we're:

Update for Adobe flash player for Win 10 version 1809 for x64-based systems (KB4462930)

2018-12 security Update for Adobe flash player for Win 10 version 1809 for x64-based systems (KB4471331)

And advice or ideas on what to do to fix this please?

Thnakyou.

    This topic has been closed for replies.

    2 replies

    jeromiec83223024
    Community Manager
    jeromiec83223024Community Manager
    Community Manager
    January 5, 2019

    Flash Player is a browser plug-in.  Sometimes applications will embed a browser window into their application and will kind of leverage the installed Flash Player, but if it's old software designed for Windows 7 and you're running it on Windows 10, it's probably making assumptions about Flash Player that no longer hold true.


    The software vendor is best positioned to troubleshoot and resolve it.  Flash Player is a built-in component of IE and Edge on Win10. 

    VikingBjorn
    VikingBjornAuthor
    Participant
    December 20, 2018

    I should also add that, I don;t play poker within a browser. The poker sites are downloaded and played as separate programs to anything else needing to be open.

    VikingBjorn
    VikingBjornAuthor
    Participant
    December 20, 2018

    Is no one from adobe able to assist me with this?!

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 20, 2018

    This is a public forum, not the link to Adobe support

    -other users here can't help with that specific problem

    -please click the link below to contact Adobe staff to help

    Be sure to remain signed in with your Adobe ID before accessing the link below

    -you must also allow 'cookies' in your web browser for this to work

    https://helpx.adobe.com/contact/support.html

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