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Anonymous

Question

Flash Player keeps crashing my computer

Forum|Forum|14 years ago
August 28, 2011
7 replies
52479 views

I got an auto update of Flash Player 10.3.183.7. Right after this update when i went to a site running flash the page would freeze, and i couldn't do anything

because everything was froze. After about 30 seconds i get the blue screen it says flash player plugin container is the cause. It dose this on any page running flash. I uninstalled and reinstalled, that did not help at all. I turned the hardware accelerator to none, like i read in adobe forum, this didn't help ether.

I tried to go back to the version before this, but when i go to a site with flash, it says i need the most current version of flash player. a few times it froze i was able to open the task manager and the flash player plug-in container was maxing out the CPU, and the memory.

I have a AMD Phenom II X4 quad core 3.5 GHz, and 8GB memory, windows XP SP3, Nivida GeForce 260GTX OC HD video card. I'm using Firefox 6.0.1

This also happens when i use Internet Explorer 8.0.6 I first thought this was a browser problem i was using Firefox 3.6.18

I currently have Flash Player uninstalled. So How do I stop this from crashing my computer?

This topic has been closed for replies.

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DJSilverkat

Participant

I am having the same problem you are.. and this is just very frustrating.. Adobe flash is literally crashing my computer. Tried updating.. everything It sucks i need it for utube and stuff.... Please fix this adobe!

chris.campbell

Legend

I'd like to ask people in this thread that are still having problems to please create their own new topics. We'll do our best to try and address each one, but at this point this thread has too many people with similar (but different) issues.

When creating your thread, please include the following information:

Specify your operating system (including 32bit or 64bit editions)
Specify your web browser and version (including 32bit or 64bit editions)
Specify your Flash Player version
Please include the video section of your dxdiag report
Give us a brief explanation of the problem, please include any information you feel is important and steps you've taken to try and resolve the problem.

Thanks,

Chris

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TexasRock

Participating Frequently

To be honest CC I really do not want FlashPlayer because it is clearly a security risk for Mac OSX users (viz. Flashback) and the fact that it has a default setting which allows websites to store data on my computer is totally unacceptable.

I would just like to know what else I can use ... Adobe are an independent company - they should just go away and make a product that works, period and not try to fix every single computer that has a problem with, what is clearly, a product which is not fit for purpose.

Adobe also stopped supporting PPC so don't expect too much sympathy.

I resolved that problem by finding an alternative and if it means that I cannot watch certain material by not using Flashplayer then, so be it ! The law of supply & demand will bring forward another player.

PS. Having uninstalled Flashplayer I now do find that my computer is running much cooler and the fan has stopped, finally ! It's a laptop so it shouldn't be having so much heat.

Conclusion - I am definitely better off WITHOUT the damned Flashplayer

Message was edited by: TexasRock

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fossil_viking

Participating Frequently

I am having this exact problem since I updated my flash player a couple weeks ago. Opening certain web pages that have flash applications on them completely freezes the browser and then the computer within a second. Within 30 seconds, the entire computer physically crashes with a very brief blue error screen before the computer shuts itself off.

I have been diligently updating everything to fix this problem that I can find, and nothing has helped. Drivers, browsers, plug-ins, applications, everything.

There is no error report or number to send or post because the crashing causes a total freeze and computer death. I also can't change the hardware acceleration settings because there is nothing to click on when the pages are frozen.

So far I haven't seen any posted solutions and really hope there are some since my job on a web site depends on flash's functionality.

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ktoc9

Participant

I've been having this problem for a while now and tried to find a solution...I've sort of got one. Install flash 10.0.x (doesnt use GPU in the same way as later versions i believe) and everything works perfectly, HOWEVER after a couple of days I get messages saying I cant load the content without the latest version of flash dispite the fact that it worked the day before, does anyone now how to disable "Please install the latest version of Adobe Flash Player." because I can live with an old version if it doesnt repeatedly crash my pc causing data loss etc.

Oh and it's definately flash, Ive stress tested my GPU, ran games on high and watched videos at the same time and left the pc running GPU intensive software overnight and its all been as smooth as anything, watch one or 2 flash videos and boom.

XPS 420

PSU: G7 Power Extreme 780W

CPU: Q6660 @ 3 GHz (BSEL Mod)

GPU: Asus Radeon HD 6770

RAM: 4GB DDR2

OS: 64-bit W7

HD1: 1 TB 7200 Rpm

HD2 500GB 5400 Rpm

Message was edited by: ktoc9

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Xalyth

Participant

Hello, i've the exact same problem... It started today. Everything was fine before today.

There was an update or something ?

Because seriously, almost every site uses flash....

Downloaded flash 11, same problem.

Please do something !

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TinaGrimes

Participant

I am also having many issues with Flash Player version 10.3.183.7 since a very recent update. My computer is only about 6 weeks old or so. Have Firefox 6.02 on Windows 7 (64bit). Right after recent Flash update, every single time I try to view any web page using Flash, within a minute the browser will freeze. I can't view other tabs or windows, it's all completely frozen. No error message, and the only way to unfreeze it is to ctrl+alt+delete to get to Task Manager and force it to close FF. This is VERY annoying. I have a lot of blogs and most of them use Flash in some way and it's making it next to impossible for me to post...let alone just view any web pages that utilize Flash.

There are a lot of people experiencing this problem with this version of Flash. A simple Google search shows many results of people with the same problem. And many who have tried to revert to an older version of Flash have met with no success because those pages display a message saying the newest version is needed. Uninstalling and reinstalling seems to be pointless too. I've also deslected hardware acceleration and it changes nothing. So what are we to do? Flash is used on more websites than it's not...so this is no small problem. Seems to me if this version doesn't work they need to get rid of it and stick with one that does. But still, in the meantime, we're all just stuck with no ability to view any web page that uses Flash. Swell.

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IndigoNeko

Participant

I'm also having problems with Flash Player version 10.3.183.7, in the past day or so. Also using Firefox 6.0.2, though I've since tried this with the Standalone Player, Google Chrome and Internet Explorer. I'm using Windows XP 32-bit. I also tried downloading archived flash player versions (9 and 10.1) and they had similar problems.

Most flash applications will cause the browser to lock up, sometimes temporarily and sometimes permanenely (having to close it through the Windows Task Manager). In the case where the browser does not permanently lock up, the flash application stops playing within the first 2-3 frames.

Examples include: http://wwwimages.adobe.com/www.adobe.com/multimedia/en_us/get/flash/flash_animation.swf

Here's my relevent system information...

System:

Microsoft Windows XP

Professional

Version 2002

Service Pack 3

Computer:

Intel(R) Core(TM)

i5-2500K CPU @ 3.30 GHz

3.29 GHz, 2.99 GB of RAM

Motherboard:

MSI H64M-P23 (B3)

Model MS-7680

Audio:

VIA High Definition Audio

Driver Date: 9/27/2010

Driver Version: 6.0.1.8800

Graphics:

AMD Radeon HD 6900 Series

Catalyst Version 11.7

Provider AMD Technologies Inc.

2D Driver Version 6.14.10.7206

Direct3D Version 6.14.10.0847

OpenGL Version 6.14.10.10907

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Anonymous

Same here, Flash player keeps causing the video drivers/card to go into an "infinite loop", according to the blue screen that comes right after everything freezes for few seconds. This happens on Chrome and Opera both, and on two computers after installing the new Flash player, and browsing some Flash content.

Intel DB65AL

Intel i3-2100

Radeon HD 5670 1GB

Windows Xp & 7

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bearcatnat

Known Participant

I also have been having HORRIBLE problems with the latest incarnation of Flash Player. I am showing version 10.3.183.5, running on Google Chrome and Firefox. I have Windows 7 64-bit. The problems started today after a Flash update. Flash will run for a while just fun, then I get the message that "Flash plug-in is not responding". I have to kill my web browser and restart it. Nothing seems to make it work again except for a reboot of my computer. Something is wrong with so many people having issues after this latest update!

pwillener

Legend

bearcatnat wrote:
I am showing version 10.3.183.5, running on Google Chrome and Firefox.

The latest Flash Player version is 10.3.183.7

B

bearcatnat

Known Participant

That version is not available for Chrome.

pwillener

Legend

Try updating your graphics drivers (http://www.nvidia.com/Download/Scan.aspx) then try again with Hardware Acceleration enabled.

A

Anonymous

I already have the latest Nvidia driver update I got the update around 2 weeks before the flash update

the problem started right after the flash update.

this is also happening on my daughter's new computer. Her flash player updated yesterday, now her

computer is crashing when ever she goes to justin tv or ustream and it freezes when she goes to

youtube, but doesn't crash. mine dose the same thing. her computer is running windows 7 ultimate.

with an AMD Phenom II x6 a 6 core cpu 3.2Ghz and 16GB memory and ATI 5900 HD graphics she uses the latest Firefox, and chrome.

this is clearly the flash player causing this. we just need to get it to stop crashing our computers.

Any help is appreciated, Thanks

pwillener

Legend

This is something quite extreme, and I have never heard of such a thing. With Hardware Acceleration disabled, the computer should never crash!

Please follow these steps to diagnose and report the problem to Adobe: http://kb2.adobe.com/cps/839/cpsid_83952.html

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