Skip to main content
V
vpit100
Participant
July 15, 2006
Question

Flash Player Nightmare

  • July 15, 2006
  • 4 replies
  • 390 views
I've been trying for more than a week, and countless hours, to resolve my non-working Flash player problem. To date, I think that I have tried every suggested remedy posted on Adobe's site, including uninstall with the latest uninstaller, restarts, registry clean-ups, etc. and followed all the instructions meticulously. Also have searched Microsoft and the web for other clues, hints, suggestions, or solutions, all to no avail.

The problem remains -- after uninstalling earlier installs, I go to a flash site, get prompted to install, go through the install, then only see the broken file icon. If I leave the flash page and return, or go to any other flash site, I get the install prompt all over again, as though I had never previously installed it, even though Windows shows it installed. By the way, although Control Panel add/remove programs shows it installed, Internet Options / Programs / Manage Add-Ons does not show it.

I've tried disabling Windows firewall and Symantic antivirus to do the installs, uninstalled spyware blaster and tried it, and even uninstalled and reinstalled Internet Explorer. Nothing has worked, and I still can't use the damn Flash player. By the way, I have been able to successfully install and use the Shockwave player.

Can anyone please offer any other suggestions? From everything I've read, this seems to be a common bug, and so far I don't see any indication that Adobe cares about the problem or is doing anything to try to solve it. Please tell me if I'm wrong, or how I might be able to fix it. Thanks, in advance, for any help.
    This topic has been closed for replies.

    4 replies

    B
    barbara314tx
    Participant
    July 20, 2006
    I have the 3 accounts as well that are all admin account... I have just driven myself crazy trying to fix this problem, and get nowhere. I am no computer whiz but certainly no idiot either. I just can't get it to work
    A
    Anonymous
    July 17, 2006
    On my computer, we have 5 user accounts, all of which are 'Administrators' When we first got our computer, my father was the sole 'Administrator', but then he later changed it so that all 5 accounts could be 'Administrators' and share the same privledges.

    vpit100: Have you always been the Administrator on your computer? Are there multiple user accounts on your computer? Try unistalling and reinstalling on ther user accounts other than your own.

    dnamertz: To get to the Administrator's account, instead of clicking your name to log-in, click the Administrator's name. Each name is a different 'account'.

    Hope this helps!

    A
    Anonymous
    July 15, 2006
    I had this same problem. On my computer we all have user accounts. So what I did is unistalled all Flash software from my computer, then I went onto the Administrator's account and downloaded Flash Player. It took me two weeks to figure that out, so don't get frustrated, sooner or later it will be fixed. I hope this helps!
    D
    dnamertz
    Participant
    July 16, 2006
    I can't remeber how to go in "to the Administrators account"...can you explain how you did that?
    D
    dnamertz
    Participant
    July 15, 2006
    I have the exact same proble, and have also searched everywhere (wasting a lot of time) and tried the same solutions as you, and the problem never gets fixed. I finally gave up on IE and used Firefox, and have been able to view websites with Flash content fine...until now. Now there is video on MSN's website (Microsoft owned of course) and they don't allow you to view these videos with any browser except Internet Explorer (I was told that by their tech support). But, I can't access their site with IE, so I can't view their content. All I can say is my next computer will be a Mac.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices