Flash Player No longer working

Question

Ever since I purchased Adobe Acrobat for work I get error messages from our accounting site that I don't have Adobe flash player. I went through the install steps and it says it downloads and installs successfully, but when I try the site I get the same message and the software won't work without flash player.

Please help!

_maria_ · Answer

Adobe Acrobat and Flash Player are 2 completely different software and installing one has no bearing on the other. With that said, please provide the following information so that we may troubleshoot the Flash Player issue:

Operating system version
Web browser and version
Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a web page that demonstrates the problem
If you get error messages, please provide a screenshot

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