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August 13, 2016
Question

Flash player not available to all sites

  • August 13, 2016
  • 1 reply
  • 555 views

This morning I tried to access my subscription to Boston Globe epaper and was advised to install latest version of Flash Player.  Did an update and my computer shows latest version is installed.  However, I still cannot access the epaper edition.  What gives

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    1 reply

    jeromiec83223024
    Inspiring
    August 15, 2016

    We haven't pushed an update recently, so it sounds like a problem at the Boston Globe.

    Are you using an Ad-Blocker or other anti-tracking/anti-scripting plugin?  Have you made any other changes to the system between the time that this worked and the time that you noticed it was broken?

    Also, to give you any useful advice, I'm going to need to know more about your computer and browser:

    https://forums.adobe.com/thread/1195540

    August 18, 2016

    I am running Windows 7 and primarily use Internet Explorer.  Have installed flashplayer updates.  Tried to uninstall and re-install but still cannot access Boston Globe epaper.  When I navigate various web sites I get a dialogue box that suggest I allow flashplayer to run at this web site.  Cannot find the installed Flashplayer program in my program directory.   I think the problem is with IE since when I use the Firefox browser I can access the Boston Globe epaper.

    jeromiec83223024
    Inspiring
    August 18, 2016

    Each browser has a distinct copy of Flash Player.  It's possible that you've installed the NPAPI Flash Player for Firefox, but still need the ActiveX Flash Player for Internet Explorer.

    Using Internet Explorer, you might want to just go grab the installer and see if that's what's going on.  We always serve you up the Flash Player appropriate for the browser you're visiting with:

    http://get.adobe.com/flashplayer/