Flash Player Not Enabled

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Hello -

We are trying to make sure Flash Player is enabled on our new laptop. We have verified we have the newest version of Flash Player. When we click test, it tells us to follow certain steps to enable. (i.e. click on "...", click on "settings", click on "advanced settings", etc...until we click button that enables). When we finish this...we refreshed, then run the test again...we get the same error. Can you please help.

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Nancy OShea

Community Expert

Which OS?

Which browser?

What error message or code?

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Nancy O'Shea— Product User & Community Expert

H

hunter_mckAuthor

Participant

Windows10

Microsoft Edge

It tells us that flash player is not enabled and tells us the steps to take to enable it. When we follow those steps, it shows that flash player is enabled...we run the test again...and get the same error.

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Nancy OShea

Community Expert

Try the resources mentioned in this related discussion.

FlashPlayer issue

In my experience, getting Flash Player to work in modern browsers is more & more difficult as browsers are phasing out support for all ActiveX & NPAPI plugins. In my case, when I need Flash Player which is kind of rare, I switch to Chrome.

Nancy

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Nancy O'Shea— Product User & Community Expert

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