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SupportTheTroops
Participant
May 24, 2012
Question

Flash player not playing videos on military.com

  • May 24, 2012
  • 1 reply
  • 988 views

Hi! I am running Explorer 8, and have for the past two weeks, not been able to watch videos on military.com. I have reinstalled the latest player, restarted, tried with antivirus and firewall turned off, all without success. Other flash sites such as youtube work fine. Any ideas? Thanks!

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1 reply

chris.campbell
chris.campbell
Legend
May 25, 2012

Just to verify, could you go to this page and tell me what version is reported as installed?

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

I had no trouble viewing this video: http://www.military.com/video/forces/navy/airborne-change-of-command/1654973358001/

Clearing your cache might also help: How do I clear my Flash Player cache and settings?

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SupportTheTroopsAuthor
Participant
May 27, 2012

Thanks for you help! The flash player version is 11.2.202.235

I cleared the cache in flash as suggested. I retried viewing the videos, and I still get a small box instead of the video playing. I enclosed a photo of what I see when I open it. It is the same page that opened fine for you. I appreciate your help with this. Scott

[private data removed]

pwillener
pwillener
Legend
May 27, 2012

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