Skip to main content
A
alisons94329152
Participant
June 21, 2019
Question

Flash Player not recognized as installed on MacOS 10.14.5

  • June 21, 2019
  • 1 reply
  • 595 views

I have a Mac and have uninstalled and reinstalled the current Flash Player app. I've enabled the app on Safari and it shows there, but it does not work or show as installed on your help site or apps where I am trying to use it.

    This topic has been closed for replies.

    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    June 21, 2019

    Please see Enable Adobe Flash Player for Safari  for instructions to allow Flash on Safari, including for individual website.

    but it does not work or show as installed on your help site

    Not sure which site you're referring to.

    1. I went to https://helpx.adobe.com/flash-player.html
    2. Initially, Safari did not detect Flash was installed:
    3. I then went to Safari > Preferences > Websites and saw that Safari has Flash disabled for the site:
    4. I selected On for the site:
    5. Closed the Preferences window, refreshed the browser tab, clicked 'Check Now' again, and the browser detected Flash:

    In the Preferences > Websites window, in the bottom right of the window you can allow Flash for all websites .

    This browser functionality assumes the content's Flash detection scripts conform to the browser's Flash detection requirements.  As we move to Flash Player's end-of-life at the end of 2020 browser vendors will continue to create friction and make it more difficult for users to enable/allow Flash on their sites.

    A
    alisons94329152Author
    Participant
    June 21, 2019

    Maria,

    I’ve gone through all of the recommended steps. Adobe Flash player shows as installed correctly and running but it does not work or launch on the gaming site from Facebook via Safari.

    It does work with Chrome however.

    Alison

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    June 21, 2019
    Adobe Flash player shows as installed correctly and running but it does not work or launch on the gaming site from Facebook via Safari.

    This sounds like an issue with either the content or the browser, but not Flash Player itself.

    Which game, specifically, are you attempting to play?  Please post the exact URL to the game.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices