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petlip
Participating Frequently
February 16, 2011
Question

Flash player not working??

  • February 16, 2011
  • 1 reply
  • 3759 views

HI I am new here and not a techy type person...I have similar issue to others...flash player not working despite many attempts over the last few weeks.

Have uninstalled and re installed and even taken off my anti virus as a last resort to see if that works but it doesnt help!

I'm using  IE8, windows xp service pack 3 on a samsung netbook, my java is up to date and the flash player shows as an installed program but it doesnt work?!

I've also tried installing the older version as shown in other posts but that doesnt work either and i can not view the flash logo (spin) with any version of flash player. i dont have a separate spyware program or anything like that as far as i know so i dont think there is anything preventing it from working.

Be very grateful for any help at all!

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    1 reply

    A
    Anonymous
    February 16, 2011

    Hi, Thanks for some background and your computer info. Now my first question is have you had a Virus? If so, has it been removed and which Anti-Virus program removed it?

    Normally that would not have been my first question, but this Forum has been flooded with users that have/had viruses.

    Let me know also if you received an error messages when trying to Install.

    Thanks,

    eidnolb

    P
    petlipAuthor
    Participating Frequently
    February 17, 2011

    Hi

    Thanks for answering me...I think there was a virus and my avg free version removed it. This was a good few weeks ago now and I can't recall much about it! When I install the flash player i dont get any error messages at all and it's only when i try to use something like you tube, facebook or my weightwatchers point logging page that i cant view things!

    THanks again

    A
    Anonymous
    February 17, 2011

    Hi petlip

    We've also been having problems with the Flash Player 10.2 not working. There are 2 possible suggestions from the forum:

    1. Turn off hardware accelleration (right-click the Flash app in the browser to bring up the Settings menu & uncheck teh 'Enable hardware accelleration option')

    2. Roll back to the previous version of Flash Player 10.1

    Another option which we are using as our temporary work around is to use the Flash 10.2 Debug Player.  (Rolling back to the previous FP 10.1 version requires an uninstall, so the debug version is easier to switch to)

    You can download it here:

    http://www.adobe.com/support/flashplayer/downloads.html

    (Download the 'Plugin content debugger for Firefox / Chrome' or the 'ActiveX control content debugger' for IE)

    Hope this helps

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