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Wruce_Bayne
Participant
October 31, 2016
Question

Flash Player not working after driver update.

  • October 31, 2016
  • 2 replies
  • 221 views

I use Flash Player where ever I can, because HTML5 is too intensive for my extremely under-powered and outdated machine, however recently I updated my display drivers (AMD), and as I went to watch a video on YouTube with Flash, the entire playback was green, I had made a backup before updating my drivers so I quickly reverted to make sure the problem was the update. As I've established the problem is updating my drivers, I update them again to see if I can troubleshoot the problem, I've discovered that disabling hardware acceleration fixes the problem with the playback, however it causes another problem; I'm consistently dropping frames, to a point where the audio and video are completely out of sync and I'm essentially watching a slideshow, any advice on how to reconcile this?

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    2 replies

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    October 31, 2016

    Hi,

    Please file a bug at https://bugbase.adobe.com.  Include your OS and system information, including display driver version that works and the one that doesn't work.  The more detailed information you can provide the more it'll assist in investigating the issue.

    Thank you.

    --

    Maria

    A
    Allen_Jolynn0
    Participating Frequently
    October 31, 2016

    You might want to try clearing Flash Player's memory cache

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