Flash Player not working on Chrome or Safari?

for Chrome, see Use or fix Flash audio & video - Computer - Google Chrome Help

for Safari, see Enable Adobe Flash Player for Safari and Remove restrictions on Flash content playing in Safari

If these suggestions do not work, provide the following:

• OS version
• direct link to content that is not displaying
• describe the problem in detail.  " isn't working" doesn't provide much information
• screenshots are always helpful.  See https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot