Flash Player not working on Dell 3189

Hi,

Here's the latest update.

For browsers that support the ActiveX and NPAPI plug-in interfaces, the fix is in our current beta builds, here:

http://www.adobe.com/go/flashplayerbeta

That said, there is no way for us to ship a beta for ActiveX on Windows 10.  Flash Player is a built-in component of Windows 10, and can only be installed via Windows Update.  Microsoft does not make beta builds available for IE and Edge via Windows Update, so you won't have access to those until the release ships (which is currently slated for Microsoft Patch Tuesday) June 12.

Affected users *could* use Firefox and the NPAPI Flash Player beta.

For PPAPI browsers (Chrome, Chromium, Opera, etc.), the problem is happening upstream.  We're continuing to investigate, but all indications are that it's not something that we have sufficient control over.  My expectation is that we'll ultimately report that issue to the Chromium team for consideration.

We also believe that the content provider can enable Acoustic Echo Cancellation as a workaround.  They should probably do this regardless, as it would improve the audio conferencing quality for all users communicating through chassis or external mic/speaker configurations.

https://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/flash/media/Microphone .html#getEnhancedMicrophone()

You can find the thread with Dell and related bug details here:

Systems with 4CH mic recording capability do not appear to work on Adobe Falsh enabled websites

The bug is in the queue, and is currently gated behind higher priority work.

If your organization has a support contract with Adobe, you're welcome to escalate the issue to your enterprise support contact.