Flash player not working properly.

Question

I am using Google Chrome. Flash Player version: 23.0.0.166. PPAPI. I play a Zynga game Farmville 2 that requires hardware acceleration and 3D graphics. I cannot get the acceleration to work anymore nor use full screen to play this game. On Friday 9/17/16 Microsoft upgraded Windows 10 and I've been having problems since then.

I have done all the troubleshooting that Zynga suggests. I can no longer right-click and change my display settings any longer either. I don't know if these two issues are related but that's whats changed since Friday.

jeromiec83223024 · Answer

Interesting. If you haven't rebooted yet, take a minute to completely power the machine down, then restart it.

If that doesn't help, try disabling hardware acceleration temporarily. Instructions are in the video troubleshooting guide, below.

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

It would also be useful to know if you have the same problem on other browsers (IE/Edge/Firefox), or if this is a Chrome specific problem.

Thanks!

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