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Participant
May 31, 2016
Question

Flash player not working properly on firefox since windows 10 installation

  • May 31, 2016
  • 1 reply
  • 335 views

I recently installed windows 10 on my PC and just found out i can't watch anything on firefox with the flash player plug-in, it doesnt crash but instead of a video, the screen is just green but there's sound, and when trying it with other browsers, it works fine. I've attached an image to highlight this..

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1 reply

jeromiec83223024
Inspiring
June 7, 2016

This sounds like a driver problem.

Please work through the video troubleshooting guide.

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.