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stephanes27684054
Participant
October 24, 2016
Answered

Flash Player Offline link

  • October 24, 2016
  • 2 replies
  • 1252 views

Dear Support,

I have submitted multiple times are request to get the offline Flash player file.

We do have 5000 devices running an outdated version,

Can you please help to get the mail containing link?

I have already checked my junk folder in Outlook and there is no rules to consider @abobe.com as non safe sender

    This topic has been closed for replies.
    Correct answer Satinder S Bains

    Licensing team has processed the request and sent the email. Please confirm if you have got it. Thanks.

    2 replies

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    stephanes27684054Author
    Participant
    October 25, 2016

    Hi,   I did not received anything.

    How long does it take for receiving the link?

    S
    Satinder S BainsCorrect answer
    Participating Frequently
    October 25, 2016

    Licensing team has processed the request and sent the email. Please confirm if you have got it. Thanks.

    S
    stephanes27684054Author
    Participant
    October 25, 2016

    Thank you, I confirm that I got the mail with the link

    S
    Satinder S Bains
    Participating Frequently
    October 24, 2016

    The email comes from noreply@adobe.com and has a PDF attachment.  Please check your spam folders for the email.  If it's not there, private message me the name and email address used to request the license and I'll follow-up with the licensing team.

    To send a private message, mouse-over my user name and click the 'Message' button/link - this has to be done in the forums.

    S
    stephanes27684054Author
    Participant
    October 24, 2016

    Thanks for your response.

    I have received your reply by mail. i can confirm that I don't have anything in my spam folder.

    Not sure If I'm the only one.

    anyhow, I sent you a private message with my mail address

    Many thanks for the quick support and help

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