Skip to main content
Participant
May 29, 2015
Question

flash player on mac problem

  • May 29, 2015
  • 1 reply
  • 207 views

when i try to install the update for flash player on my mac i get error has been encountered.  I have gone through all the check lists and everything is correct

not sure what to do

    This topic has been closed for replies.

    1 reply

    jeromiec83223024
    Inspiring
    May 30, 2015

    If you haven't rebooted yet, that's a great place to start.  At minimum, it will eliminate a bunch of potential roadblocks for other steps.

    If rebooting doesn't help, please see the installation troubleshooting guide:

    https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

    Collecting and posting the logs would help us improve the product, and the links to the offline installers at the bottom of the guide should get you going.