Skip to main content
Participant
June 21, 2013
Question

flash player on Windows 64 bit Asus

  • June 21, 2013
  • 1 reply
  • 747 views

Hello. I am running Windows 7 64 bit and the latest versions of Flash Player, IE, Firefox and Chrome.  Across all browsers I can play some videos, and others not at all.  For the videos that won't play, I can mouse across the progress bar at the bottom and see tiny little individual frames of the video.  Although I have uninstalled and reinstalled flash player several times, it never appears in my list of programs using the Start key.  It does, however, show up in Programs using Control Panel.  I have spent hours researching this problem and tried every recommended fix (including those found on this site) so I'm really hoping you can help. Thanks.

This topic has been closed for replies.

1 reply

Devendra Kumar
Participating Frequently
June 21, 2013

Hello,

Flash player will not appear in list of programs using start key. It is browser plug in. If it is exist in control panel that means it is installed.

You can also confirm this by using below link

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Can you please provide any link of video that you are not able to play.

premickAuthor
Participant
June 21, 2013

At the moment I can't play any because I just completed a clean uninstall of flash player.  However, even after doing that when I right click a video on youtube I get this --

You have version 9,0,124,0 installed. 

How can this be? I do not find any flash player files anywhere in my windows system32 or systemWOW64 directories!

premickAuthor
Participant
June 21, 2013

UPDATE - There is an activex control txt file that reappears in the C:\Windows\SysWOW64\Macromed\Flash every time I restart my computer. No idea how it gets there or how to stop it from happening!