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A
Anonymous
April 28, 2013
Question

Flash Player plug-in has stopped working

  • April 28, 2013
  • 1 reply
  • 4555 views

Hello,

It's about 1-2 months that I have this constant problem with Flash Player plug-in.

It occurs me (sometimes as soon as the page charges) everytime while I'm playing browser games (like FB ones, Anno-Online, Drakensang Online...) and, maybe, twice, while watching videos: grey screen "Flash Player plug-in has stopped working". Refreshing the page isn't the solution because every very few minutes we're there again and again.

I already tried almost everything but nothing seems to help me:

- uninstalling and reinstalling it

- uninstalling and installing older version (10.3)

- trying other browser (exact same problem with Google Chrome)

- disabled protection and even uninstalled my antivirus

- followed this (http://helpx.adobe.com/it/flash-player/kb/flash-player-games-video-or.html) and a lot of other "guides"

- disabled every other plug-in

- formatted my hard disk and reinstalled my OS (not because of this problem, but neither this fixed the situation)

And I can't remember if I am missing some other try.

Is there something I can do to fix this problem? It's getting really annoying.

Hope someone can help me

Windows 7 Ultimate SP1 x64

Firefox 20.0.1 - Google Chrome 26.0.1410.64 m

Flash Player 11.7.700.169 (same problems with 10.3 and 11.4 versions)

P.S.: Excuse me for bad English.

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    April 29, 2013

    Tryed again with older versions, nothing new.

    With 10.3 games didn't even load because installed FP is too old; with 11.5 and 11.6 FP plugin crashes, as always, every minute.

    Really can't understand why this plugin is giving me all these troubles.

    A
    Anonymous
    April 30, 2013

    Is there any chance for me to receive support? 2 days, 200 views, no answers. It honestly looks like no one cares.

    chris.campbell
    chris.campbell
    Legend
    May 1, 2013

    Where you able to see the crash occur with the 10.3 release?  Or are you blocked from testing this due to that version being black listed?

    If you can give me the game's URL and some steps to reproduce I'd be happy to give it a try.

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