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Stevekir98
Participating Frequently
January 24, 2014
Question

Flash Player Rejects a site

  • January 24, 2014
  • 1 reply
  • 1044 views

When I run the TomTom satnav application "MyDriveConnect.app" (which is the one that that connects my device to their site for downloading maps and updates) the site's window opens. However, there appears at the top left corner of the window a fleeting message lasting a fraction of a second saying:

"Flash Blocked this site".

There is a small arrow to the right of that message but it cannot be accessed because of the speed of the message. The TomTom app then hangs.

At Apple Menu > System Preferences" > Flash Player > Advanced, is an opportunity to add an application to the list of  "Trusted Location Settings", but the TomTom site is greyed out (as are other applications) and cannot be added to the list.

At TomTom's suggestion  I have set System Preferences > Security & Privacy > General to "Allow apps to download from: Anywhere.

I have switched the Mac's Firewall off and on, but no help.

TomTom seem to be unable to come up with a solution. Any ideas please?

iMac 2011, Mavericks 10.9.1, Flash Player 12.0.0.38 (the latest, downloaded from the Adobe/Marcomedia site with the help of Mike M-many thanks).

This topic has been closed for replies.

1 reply

C_F_McBlob
C_F_McBlob
Inspiring
January 25, 2014

I assume you have the TomTom app installed?

Try adding THAT to the "allow" list.

Usually the "flash has blocked... etc." message refers to a local file trying to connect.

S
Stevekir98Author
Participating Frequently
January 25, 2014

The TomTom app can be launched and run. "Intalled" usually means (to me) a process where an app installes code in the OS. I am pretty sure that the TomTom app never did that when I got it last summer.

I have tried to add it to the "allow" list with it both not launched and launched. No difference.

I have now noted that my "allow" list greys out every single app on my computer, even Apple ones, and even Photoshop, Indesign, all Microsoft Office apps, DVD Player.app, Firefox.app, gimp.app, Google Earth.app, iBooks.app, Mail.app, Maps.app, iPhoto.app, Snapz Pro X.app, VLC.app !?

My System Preferences > General > Allow apps downloaded from: includes "Anywhere". Could there be something wrong in my OS to ban all these respectable apps?

Thanks for your help. I really need to get this sorted or my satnav will become useless if I cannot download up to date maps.

C_F_McBlob
C_F_McBlob
Inspiring
January 26, 2014

You've probably done this already but...

What you want to do is:

Open your Global Settings Manager in System Preferences

Under Advanced click Trusted Location Settings...

Click the "+" to add a new location

Select your Applications folder (where the TomTom app is) and click "Open"

This should add the entire Applications folder and ALL it's contents as trusted for Flash to open and allow Internet access.

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