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S
schemaphic
Participant
April 30, 2015
Question

Flash Player Rendering stalled in IE 11 and flash player 15.0.0.189

  • April 30, 2015
  • 1 reply
  • 384 views

Hello Techies,

We are developing an web based enterprise level flash application using Adobe Flash Builder.

The application runs perfectly on almost all browsers except that we face the following problem:

Operating System - Windows 8

Browser - IE 11.0.9600.17728

Flash Player - 15.0.0.189

Here we receive the event calls for preinitialize and initialize but the call for onComplete never happens.

Even when I place alerts on all the 3 functions called by the event, none of them shows up though I can see the api calls which are defined in initialize but no call on onComplete call up.

After much debugging we can to the point that on IE 11 at a browser zoom level 150%, the application gets stalled though the same application runs on 100% zoom level IE browser and all other browsers as well.

Our anticipation is that the flash player does not render properly on IE11, windows 8 at zoom level 150% and hence the onComplete does not get called. The Alert.show also does not show up may be due to the same reason.

It would be great if anyone can share their similar experiences and also any probable solutions for the same.

Thanks.

Deepanjan Das

This topic has been closed for replies.

1 reply

jeromiec83223024
jeromiec83223024
Inspiring
May 2, 2015

Please run Windows Update and retry with a current version of Flash Player.  If it still persists, it sounds like a bug.

If you still run into this problem, the best approach is to file a bug, including a simplified source and compiled SWF that demonstrates the problem.

You can file a bug here: http://bugbase.adobe.com/

If you reply here with a bug number, I'll make sure the bug gets assigned to an engineer for investigation.

S
schemaphicAuthor
Participant
May 6, 2015

Thanks Clark for addressing my problem.

I was out of town, just returned today. Hence some delay in my reply.

The application being at an enterprise level and huge, I am not sure how to share a simplified source.

The complexity of the elements getting created in the application may also cause error in rendering at that zoom level.

Let me find out some way out of how to share more details on this.

I will be able to share the swf link with you after discussing the confidentiality terms with the concerned person.

I appreciate your patience.

Have a good day!

Best

Deepanjan

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