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Anonymous
March 5, 2013
Question

Flash Player repeatedly downloads to Chrome even though installed.

  • March 5, 2013
  • 1 reply
  • 1863 views

Windows 7 Home Premium

64 bit

Flash player 11.6.202.171

Chrome:  25.0.1364.152 m

Flash updater asked if I wanted to install update. I said yes. It installed Flash + McAfee. I do not want McAfee. I have Norton. I uninstalled McAfee. Every time I close Chrome and reopen it, Flash automatically downloads and wants to install. I have to go to my downloads folder on C drive and delete it. It has done that 22 times. I tried the solution I found on your site where you run a batch file. It did nothing to help. Rebooted. Flash still downloads. I think this is a bug because I have used Flash for as long as it existed and never had this problem before. It is driving me crazy and I want it to stop. What do I have to do to get rid of this incessant downloading?

I did go to Control Panel a few minutes ago and told Flash Player to NEVER download. Made no difference. Closed Chrome, reopened and here came Flash., downloading once again.

By the way, I used to be able to say no I do not want McAfee but now I can't do that - it automatically installs itself like a piece of malware. I know it isn't malware but it reminds me of that. Driveby installs. Will you please make that optional again?

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1 reply

guptabhawna05
Adobe Employee
guptabhawna05
Adobe Employee
March 5, 2013

Hi ,

You can check the Flash Player Plug-ins installed in Google Chrome by typing “chrome://plugins/” in the address bar.


  1. Google Chrome has Flash Player already installed in it called as PepperFlash. The location is: “C:\Users\bgupta\AppData\Local\Google\Chrome\Application\25.0.1364.152\PepperFlash\pepflashplayer.dll”
  2. The another separate plug-in location is: “C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_171.dll”

Check if you have both of them enabled. If so, you can disable one installed along with Google Chrome.


Follow http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html.


Go to the link below. You will have an option to Uncheck McAfee installation.


http://get.adobe.com/flashplayer/


Click on Download Now and install Flash Player using the downloaded file.

Regards

Bhawna

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