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Participant
April 15, 2015
Question

Flash Player seems to install but when trying to play tv shows it doesn't register and asks me to install again.

  • April 15, 2015
  • 1 reply
  • 457 views

I have a Mac OS X Yosemite 10.10.3, i have no problem viewing videos on youtube but when i try and watch movies or tv shows streaming them off websites, it seems to come up with this message.

'Please install flash player HD to continue (required),'

when i click the install button it leads me to this page

'You are currently using Apple Safari to browse the web. An outdated video player may be slowing the browser's performance.'

i have tried using safari, firefox and google chrome and all say the same thing.


i downloaded and installed both the flash player and the one from safari both seemed to install without a problem but when i go back and try and view the video it shows the same message.


Please help

Thank you

This topic has been closed for replies.

1 reply

_maria_
Legend
April 15, 2015

Hi oliviay29570750,


"flash player HD" is not a valid Adobe product.  Flash Player is just known as Flash Player, not Flash Player HD. Can you please post a screenshot (How to post a screenshot in the forum) of the pop-up message and the page you go to when you click on the link (including the URL of the page)?

Thank you.

--

Maria

Participant
April 16, 2015

thank you for your help