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brharrii
Participant
December 17, 2014
Answered

Flash player / Shockwave Crashing

  • December 17, 2014
  • 1 reply
  • 1161 views

Windows 8.1

Firefox v 34 and Chrome v 39

Flash Player v 16

Shockwave player v 12

I get messages that flash and shockwave player are crashing several times a day.  I've tried re-installing both of them and re-installing my internet browsers.  Any other ideas on what might be causing this issue?

Thank you,

Bruce

This topic has been closed for replies.
Correct answer _maria_

You have posted the same comment on 4 different discussion topics, providing no information regarding your issue, other than it's a crash.  Please review the tech note Report a Flash Player crash or error and open a bug with your issue.  If you need further assistance after working through the Report a Flash Player crash or error , start a new discussion topic and provide the following information:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a web page that demonstrates the problem
  • If you get error messages, please provide a screenshot
  • Tracking number to bug filed, which should include crash log files.

Locking this discussion topic due to its age.

1 reply

tlutz12
tlutz12
Participant
December 18, 2014

I am having this problem too after updating to Flash Player v16. It happens in all Internet Browsers when watching a Flash Video (Uverse Live TV) or even YouTube sometimes.

Specs:

Windows 8.1 Professional

Firefox v34

G
gregd68274216
Participating Frequently
October 13, 2018

Why does Adobe refuse to FIX or EVEN answer questions about the constant crashes of Flash/Shockwave crapware.  There is NO way to even contact any sort of tech support.  There are many UNANSWERED variations on this in this useless "Forum." which, it appears, has little or any Adobe answers.  The update today, Oct 13,2018, crashes just as often as the yesterday's version.

EITHER FIX THE DAMN SOFTWARE, ADDRESS THE PROBLEM OR GIVE US AN ALTERNATIVE TO THIS UNRELIABLE CRAP.

_maria_
Community Manager
_maria_Community ManagerCorrect answer
Community Manager
October 15, 2018

You have posted the same comment on 4 different discussion topics, providing no information regarding your issue, other than it's a crash.  Please review the tech note Report a Flash Player crash or error and open a bug with your issue.  If you need further assistance after working through the Report a Flash Player crash or error , start a new discussion topic and provide the following information:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a web page that demonstrates the problem
  • If you get error messages, please provide a screenshot
  • Tracking number to bug filed, which should include crash log files.

Locking this discussion topic due to its age.

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