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T
Thesephi
Participant
September 6, 2011
Answered

Flash Player Stage Color Problem

  • September 6, 2011
  • 2 replies
  • 3866 views

Hello all!

Recently I have run into a very strange issue, which involes the Flash Player (standalone) on my computer. I will try to summarize the issue so you can easily get the picture

1. I began noticing the issue when I hit "Ctrl + Enter" to test a Flash Movie and my stage color (set as 0x000000) suddenly appeared... completely white. Please notice that it had been black all the time, it simply suddenly got to white wihout me doing anything!

2. I am sure my ActionScript does not have anything to do with the stage color, -> there should be no accidental mistakes caused by runtime scripts.

3. My operating system: Windows 7, 32 bit with an above average system specification. In fact it has been running Flash Professional CS5 for a long time without any problem at all

4. My standalone Flash Player (FlashPlayer.exe): 10.3.183.7 (I believe it is the latest version at the time of writing)

5. Feeling curious about the case, I tried opening my Flash Professional CS4 (I install both CS4 and CS5 on my machine), create a blank new document, set the stage color to something other than white -> test with "Ctrl + Enter" -> the result is that white background again!!!! (at that time I began to "omg" in my mind...)

6. I tried to open a few .SWF files on my machine that were created a long time ago. All having same white background. I'm sure in the past these files were having background colors other than white!

7. Publishing the Flash file into an HTML wrapper and viewing the HTML file -> stage color appears normally

8. Publishing the Flash file into an EXE file and opening that EXE file -> stage color appears normally

9. Hitting "Ctrl + Enter" twice (meaning testing the Movie in the "Simulate Download" mode) -> stage color appears normally after the file finishes loading

10. I have tried clearing the Flash Professional User Preference Settings (following Adobe's guide), uninstall and reinstall my Flash Player (using Adobe's uninstaller) but all in vain. The only thing left I haven't done is removing and reinstalling Flash CS5, which takes a long time and I'm not happy to do so...

.. I guess that's the whole picture so far. Anyone having the same problem / found out a way to fix this?

Thank you so much for your time and your help,

Best regards,

Khang

    This topic has been closed for replies.
    Correct answer Nico05

    Hi,

    I got exactly the same problem today and I solve it by deleting my "mm.cfg" files.

    I hope it will work for you too...

    Nico

    2 replies

    N
    Nico05Correct answer
    Participant
    September 14, 2011

    Hi,

    I got exactly the same problem today and I solve it by deleting my "mm.cfg" files.

    I hope it will work for you too...

    Nico

    T
    ThesephiAuthor
    Participant
    September 15, 2011

    Hi Chris,

    Thank you for your prompt respond. I'm sorry I couldn't get round to replying it any sooner! And just to let you know, Nico's solution works great for me! We managed to fix this thing by deleting / renaming the "mm.cfg" file under C:\Users\<UserName>. Yes, the culprit was that config file! ... something we might as well easily overlook in a forest of files and folders isn't it?

    ------------

    Hi Nico,

    I got nothing else to say here... you just saved my day (or I could say 'my month' :D)! Thank you very much for your profound knowledge and your sharing! I would guess there is something wrong with the overall flashplayer config, but I would probably never think of that file... My sincere admiration and appreciation, Nico

    N
    Nico05
    Participant
    September 15, 2011

    Glad to here that it also worked for you !

    .

    It was just one more mistery of flash...

    chris.campbell
    chris.campbell
    Legend
    September 7, 2011

    Hi Khang,

    Thanks for the detailed report.  Would you mind opening a new bug on this issue over at bugbase.adobe.com?  You might also want to repost this over in the Flash Professional forum to see if anyone else has encountered this.

    Thanks,

    Chris

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