Skip to main content
A
Anonymous
May 22, 2013
Question

Flash Player stops working

  • May 22, 2013
  • 1 reply
  • 1521 views

Sometimes when I try to play criminal case in facebook, it sais I need flash player 11.1 or newer. When I restart my computer it is ok. What should I do? Internet explorer last version, Windows 7 Home Premium 64-bit.

    This topic has been closed for replies.

    1 reply

    chris.campbell
    chris.campbell
    Legend
    May 23, 2013

    What version of Flash Player is reported installed on this page: Flash Player Version

    It's possible that something is "breaking" which doesn't correct itself until you restart your computer.  Assuming you are using IE, can you simply close that fully then restart it to see if that is an alternative to restarting your computer?

    A
    Anonymous
    May 24, 2013

    11.7.700.169 is my Flash Player version. I have closed IE a lot of times without result. The only way I know to make it work again is restarting the computer.

    chris.campbell
    chris.campbell
    Legend
    May 24, 2013

    Could you post your system's dxdiag report?

    http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Windows_users

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices