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sugarcane52
Participating Frequently
November 27, 2015
Answered

Flash Player stops working when the computer is restarted. Why? It is still enabled.

  • November 27, 2015
  • 9 replies
  • 728 views

Why does Flash Player stop working after restarting the computer? I have to download Flash Player several times a day. Is Norton causing this? When I re-download, I get a message that I don't have sufficient user privileges, but it fixes the problem, anyway!

    This topic has been closed for replies.
    Correct answer jeromiec83223024

    I found on the internet a way to retake administrative control of your files, one-by-one. It works. Not too difficult if you write down the steps.

    Also, I saw on the internet a way to do take control of your administrative account using command prompt. I haven't tried that yet.

    Will get back when I have more to share.

    Thanks!


    Unlocker is my go-to for fixing files in this state.  It's probably easier than doing it manually: Unlocker - Free download and software reviews - CNET Download.com

    That said, the permissions being messed up on the files is a symptom, not a cause.  You might get away with lifting the lock and blowing those files away and things will work normally after that.

    The point I want to drive home is that it would be smart to take the opportunity to back up anything critical.  You could just as easily being the first signs of catastrophic disk failure.  Having lost my share of data that wasn't backed up, I always count those early warnings as gifts and take them seriously at this point.  There are plenty of good, free/cheap online solutions (especially if you don't have a lot of data that you really care about), as well as the traditional removable disk approaches. 

    9 replies

    jeromiec83223024
    Inspiring
    December 8, 2015

    Well, that's certainly not how it should work.  Something is wonky with your machine, but I don't know what it is offhand.  I'm thinking that it's a registry problem.

    To give you any useful advice, I'm going to need to know more about your computer and browser:

    https://forums.adobe.com/thread/1195540

    My guess is that this will either solve it, your you're going to hit a step that you can't complete because the entry is corrupted...

    Performing a Clean install of Flash Player on Windows:

    https://forums.adobe.com/thread/928315

    sugarcane52
    Participating Frequently
    December 8, 2015

    Thanks for the help!

    I tried to uninstall Flash Player and reinstall. Didn't help.... When I set the UAC control to the first notch up and rebooted, no Flash Player! Then I proceeded to do the long method in your second link--the one to re-install previous versions. Well, the stupid computer tells me I need administrator approval to delete this stuff! I am the administrator, of course. How do I tell it who I am !?

    I have Windows 7 Home Premium

    Browser Version: can't find on computer, but is latest upgrade. IE9?

    Flash Player version 20.0.0.228

    What next?

    sugarcane52
    Participating Frequently
    December 8, 2015

    BTW,

        I am in limbo now. I deleted some of the Flash Player files mentioned in your second link, but can't delete more "without administrator approval". I am signed in on my account and I AM the administrator.

    Thanks!