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Participant
December 8, 2013
Answered

Flash player stutters for 1 second then continues normally

  • December 8, 2013
  • 51 replies
  • 139797 views

Hi all,

Problem is very weird. I have Mozilla Firefox, IE, latest flash (11.9), Win 8.1 All latest updates. Online video playback with flash player stutters in a very weird way - even if video is fully downloaded it stutters for a second irregulary and then continues normally as if nothing happen. This stutter is similar like someone just opened something on a slow hdd and thus makes the flash playback stutter for just a second (even though i have an ssd that is very fast; rest of computers is i7, r9 280x, so a fast and modern computer). This happens in irregular intervals on both browsers. Video is watchable but this is very annoying. I tried reinstalling just about everything except the OS itself. I disabled hardware acceleration and set cash to unlimited in flash settings, still nothing. This happens with youtube as well as all other flash video in both browsers. Ofcourse other video playback is fine (.avi, .mp4 etc). It can happen 5 times in 5 minutes, and than nothing for half an hour and then starts again.

Anyone else had a similar problem?

    This topic has been closed for replies.
    Correct answer TenshiTec

    I have the same problem. It just happen only with Windows 8.1. My System: Core i7-3770, 16 GB Ram, 256 GB SSD and a stable VDSL2 25 Mbit internet connection. System is up to date. Newest flash version is also installed: 11.9.900.170.

    To temporary solve the problem, i go to task manager under details and set the cpu affinity for FlashPlayerPlugin_11_9_900_170.exe to 1 core.

    With Flash Version 11.5 the problem is gone, but it's a old (unsave) version of flash.

    Google Chrome is the only browser without this problem.

    I tried all. No problems with Windows 7 and Windows 8.0. It's only under Windows 8.1.

    51 replies

    Known Participant
    November 18, 2014

    I have windows 8.1 64 bits and I tried to run the flash videos with Waterfox 64 bits and the stuttering still exists, but a bit less than with firefox 32 bits.

    I hope they will make a good version of firefox 64 bits with multiprocess so we can watch flash videos without any kind of problem..

    November 19, 2014

    Anyone know when will they release the firefox 64 ver?

    jsr7488
    Participant
    November 18, 2014

    Gents, I read through this very exhaustive thread.  I, too, am having the video freeze every few seconds.  Running IE11 and 8.1 Pro on an I7-3770 Quad Core with 16GB RAM and an SSD as a system drive.  Never had the issue in Windows 7 or 8.  It only showed up in 8.1.  I will say that the problem is almost non-existent in the 64 bit version of IE11.

    I still have that issue, however I've noticed something else:  I've installed the Windows 10 preview, build 9879, in a Hyper-V VM on the same computer.  Have zero issues.  It is strictly default.  I've not installed, nor uninstalled anything from the base W10 install.  I've only updated it.

    I watch a lot of CNN video, which is where I first noticed the video issue in 8.1, and it simply doesn't exist in Windows 10.

    Just thought I'd throw that onto the pile.

    November 10, 2014

    Btw jus wanna enquire does the problem worsens or anything if u go in full screen mode

    Participating Frequently
    November 11, 2014

    It seems overly less present in fullscreen, and the stutters are always random. What makes a big change is between websites, some of them are affected every 2min and others more often (randomly of course, the interval is not constant).

    Example, on niconico, I've seen up to 6 stutters a minute in non-fullscreen mode, and sometimes I will have just two in 20mins.

    When it comes to subbed videos, it's properly unbearable.

    Gonna have to use chrome for videos...

    Participating Frequently
    November 8, 2014

    Hi, I'm french and I am experiencing the exact same problem , and I'm very disappointed to see this thread don't let us see the end of this. This is not just a small bug, and it happens only on high end hardware, fairly expensive.

    I don't want to quit using Firefox and I am in right to see Adobe fix it in a REASONABLE amount of time. To tell you the truth, I wish flash player would become useless and html5 videos or integrated H264 takes over it. Bad deal for Adobe, but good for us users!

    You already have a bad reputation around my family and friends because of the ressource problem (some have told me their Sandy bridge i3 with no dedicated video card is overheated when watching catchup TV in HD 720p, another that a geforce 315 can't handle 720p for more than two hours without horrible laggy frames...)

    (half) joking aside, can't you just make a small post every now and then telling us how things are going, or did you drop the bag already???

    Just in case, if you wanna know, I'm not a stupid hater, just a guy who waited too long lurking the topic with no shadow of a small progress.

    P.S: My computer is an Acer Aspire V3-772g, intel core i7-4702MQ, full HD, windows 8.1, and I still can't see a 360p video smoothly?! Must be kidding...

    P.S.2: Drivers are up to date, so is firefox.

    Ask if you want a dxdiag.

    Good day to you.

    November 5, 2014

    Hello all.

    I have the same problem as the original poster. The flash content of NBA League Pass stutters for a second or two and skips frame, while the sound remains fine. I have no other problems watching YouTube videos for example. I have tried everything suggested in here, multiple of browsers but no luck. This is completely unecceptable since I am paying gopd money for the NBA Pass. The cretins there have offered no support, as usual. I don't want to cancel my sub. Any help please?

    Also, if I buy, for example, the Apple TV, will the problem persists?

    Participant
    November 5, 2014

    If you really have tried everything suggested here, then the obvious fix is to use Google Chrome instead of Firefox which suffers of no Flash stuttering.

    November 5, 2014

    The problem happens with Google Chrome. Using Chrome doesn't solve the problem.

    Known Participant
    October 15, 2014

    With the last version 15.0.0.189, I have still stuttering issues with firefox. For example at 0:50 sec in this video : Battlefield 4 - Sniper Barret.50 Gameplay Multijoueurs - Petit Carnage [FR] - YouTube

    I think Adobe has forgotten us... We can wait for the release of Firefox 64 bits...

    Participant
    November 4, 2014

    After the command

    bcdedit /set useplatformclock true

    few hours Flash player no stutters.

    GO TO THE BIOS

    Enable HPET (32 or 64 Bits ) (Normally this switch is enabled by default)

    NOW GO TO WINDOWS :

    For windows (go to The Command Prompt "cmd" -in admin mode - and type :

    bcdedit /set useplatformclock true

    THEN. REBOOT !

    Participant
    November 5, 2014

    Enabling HPET (High Precision Event Timer) may have either positive or negative effect on your computer and it entirely depends on the motherboard. Common issue caused by HPET is frequent spikes in DPC latency, but there may be other problems too. Keep that in mind when experimenting with HPET.

    Known Participant
    October 8, 2014

    That's pretty cool if there is no stuttering problem in firefox 64 bits.

    However the official release of firefox 64 bits is scheduled for firefox 37 (in march 2015).

    Participant
    October 7, 2014

    I would like to report that it appears that 64-bit Firefox Nightly does not have this Flash stuttering problem. I have not tried 32-bit version however. The 64-bit Nightly can be found in Index of /pub/mozilla.org/firefox/nightly/latest-trunk --> firefox-35.0a1.en-US.win64-x86_64.installer.exe.

    TiesTorN
    Participating Frequently
    September 25, 2014

    and I'm sure that there are thousands more with the same problem, they just don't know what the problem is. people here are the ones that can figure out that the problem is related to adobe's software itself.

    Known Participant
    September 26, 2014

    TiesTorN don't forget to vote for the associate bug : Bug#3692645 - Video playback stutters/judders

    Known Participant
    September 24, 2014

    Adobe why don't you answer to our questions?

    I have also Win 8.1.