Flash Player tests out as installed and working OK on my Windows XP Home 32-bit computer (Foxfire browser). When I click on a video to watch it, the website delivers the message, "Insufficient Flash Player Requirements." Help!

Question

Flash Player tests out as working fine on my Windows XP Home 32-bit computer. But when I click on a website to watch a video or listen to an audio, the message appears, "Insufficient Flash Player Requirements in both Firefox and Chrome. Flash Player is enabled in my Firefox, I have disabled hardware acceleration, and I have reviewed the MB allotted to each website. What do you recommend to solve this issue?

rolands43085049

jeromiec83223024 · Accepted Answer

Jeromie,

Thanks for your assistance. Sorry to take so long to report on things, but wanted to try out what you suggested and hopefully resolve the issue.

After disabling all my Add-Ons (Safe Mode), the Insufficient Message still appeared when attempting to view live streaming on the website in question. Incidentally, I got a similar message on a completely different site~~Scout's Inside Tennessee website~~where a message said, "html5: Unsupported video format. Try installing Adobe Flash." I could provide you the link, but without a paid subscription to the service, you wouldn't be able to pull it up.

I then individually disabled all my plug-ins (except Flash) by making them Never Activate. Unbelievably, the Insufficient message continued to display. One question: must one close Foxfire each time he disables something or does it respond immediately to the actions on the Add-On and Plug-In pages? I did not do that, but each time I tested something I first did hit the Refresh button; each time, the Insufficient message immediately appeared even before an index or anything else appeared.

This mystifies me; it's almost like when a person's hand gets cut off, and he can still feel a "phantom" limb. I had hoped to be able to close this case, but...do you have any other possibilities?

Regards,

David

Okay, I had to re-read the thread, but you're good on Chrome, so this sounds like just a Firefox thing at this point. We've eliminated plug-ins from the equation, so now we're just left with the ugly possibilities.

My guess is that something is screwy with the filesystem or the Windows registry and while our installer is successful, it's not getting registered with Firefox as a valid plug-in.

Here's what I'd do:

If you have anything important on the machine, make sure you have a current working backup before starting.

Make sure that the filesystem is in a good state:

How to perform disk error checking in Windows XP

Delete any installers that you might have in your downloads folder or desktop.

Uninstall both Flash Player and Firefox

Uninstalling Firefox - MozillaZine Knowledge Base

How do I do a clean install of Flash Player?

Reboot

Download and install a fresh copy of Firefox from here:

Download Firefox — Free Web Browser — Mozilla

Download and install Flash Player for Firefox and other NPAPI browsers:

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

Hopefully that gets you going.

_maria_ · Answer

Hi,The issue seems to be from the content provider, not Flash Player. This could mean that the content requires a specific version of Flash Player and you don't have that version, although, I've not seen this message before for this scenario, or it could mean something else, but again, the message is from the content provider.What is the URL to the content you are trying to view?What version of Flash player do you have installed?Go to http://helpx.adobe.com/flash-player.html, click the 'Check Now' button and post a screenshot of the results (How to post a screenshot in the forum).--Maria

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