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H-R-P
Participant
December 15, 2018
Answered

Flash Player update failure

When I try to update the PPAPI plug-in it redirects me to the Adobe download page but the file that is downloaded is the NPAPI plug-in installer, not the correct one.

It seams that some correct link is messing.

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_maria_
_maria_Correct answer
Legend
December 17, 2018

Hi,


There is a known issue with the PPAPI URL on Mac.  The team responsible is aware of the issue.  Unfortunately, I don't have an estimate as to when it'll be fixed.

In the interim, to update PPAPI plugin, do the following:

  1. Launch any browser and navigate to https://get.adobe.com/flashplayer/otherversions
  2. In step 1, select your operating system
  3. In step 2, select the PPAPI plugin
  4. Click Download now in the bottom right
  5. Flash Player PPAPI installer is downloaded

Note that if your only PPAPI-based browser is Chrome you do not need to install Flash Player PPAPI plugin separately as Google embeds Flash Player in Chrome, but does disable/block it by default.  To enable Flash Player in Chrome (embedded version or manually installed version) see Use or fix Flash audio & video - Computer - Google Chrome Help

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3 replies

_maria_
_maria_Correct answer
Legend
December 17, 2018

Hi,


There is a known issue with the PPAPI URL on Mac.  The team responsible is aware of the issue.  Unfortunately, I don't have an estimate as to when it'll be fixed.

In the interim, to update PPAPI plugin, do the following:

  1. Launch any browser and navigate to https://get.adobe.com/flashplayer/otherversions
  2. In step 1, select your operating system
  3. In step 2, select the PPAPI plugin
  4. Click Download now in the bottom right
  5. Flash Player PPAPI installer is downloaded

Note that if your only PPAPI-based browser is Chrome you do not need to install Flash Player PPAPI plugin separately as Google embeds Flash Player in Chrome, but does disable/block it by default.  To enable Flash Player in Chrome (embedded version or manually installed version) see Use or fix Flash audio & video - Computer - Google Chrome Help

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H-R-PAuthor
Participant
December 17, 2018

Thanks a lot !!

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_maria_
_maria_
Legend
December 17, 2018

You're welcome.

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