Skip to main content
michaelj28645723
michaelj28645723
Participant
April 11, 2017
Question

Flash Player Update identified as Malicious

  • April 11, 2017
  • 2 replies
  • 383 views
  • I receive updates for Flash Player, but when I start to download, file is identified as malicious, so I went to Flash Player app to update tab to change to "allow Adobe to automatically update" as recommended, but screen is grayed out not allowing changes. How can this be fixed?

Title changed by moderator for clarity

This topic has been closed for replies.

2 replies

michaelj28645723
michaelj28645723Author
Participant
April 12, 2017

_maria_
Community Manager
_maria_Community Manager
Community Manager
April 12, 2017

Thank you for posting the screenshot.

The reason it's currently disabled is because only the embedded Flash Player ActiveX Control for IE/Edge is installed.  Updates to the embedded Flash Player ActiveX for IE/Edge are distributed by Microsoft via Windows Update.  If you install the NPAPI plugin (for Firefox) or the PPAPI plugin (for Opera and Chromium-based browsers) you'll be able to modify the update options (for the NPAPI and/or PPAPI plugin, but not for the ActiveX Control).

Did you recently have the NPAPI or PPAPI plugins installed?  If not, then the pop-up notification your received is definitely malicious, as the Flash Player ActiveX Control on Windows 10 is ONLY updated via Windows Update.

If you get the pop-up notification again, please take a screenshot (including any visible URL, if present) and either send it to phishing@adobe.com or post it to this discussion topic.

_maria_
Community Manager
_maria_Community Manager
Community Manager
April 11, 2017

What operating system is this on?


What is the name of the installer file you are using to install Flash Player?


What did the notification dialog window look like?  Was it a pop-up window, or from a site you visited?  Adobe actively goes after sites that offer malicious Flash Player installers.  If you can provide more information (screenshot, URL) I can forward it to the appropriate team for follow-up.

Note that a new version of Flash Player was released today, depending on your a/v software it may be a false detection.

Please post a screenshot of the grayed out update options.

<edited>

michaelj28645723
michaelj28645723Author
Participant
April 12, 2017

See reply below;

Operating system is Windows 10

The notification was a pop-up window, no web site.

See attached copy of the grayed out update screen.

_maria_
Community Manager
_maria_Community Manager
Community Manager
April 12, 2017

There are no attachments.  If you're replying via email, the forums software do not allow email attachments.  Please log into the forums and attach the screenshots.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices