flash player upgrade issues 2
I am unable to reply to my previous post here, so I have to start a new thread, this is what I ask in my previous post and Carl Myers replied, I did exactly, what he ask me to do, my conclusion at the bottom of this post.
Windows Vista 64 bit, IE8 32 & 64, Google Chrome, Safari, Firefox
after upgrade to Flash Player 11, FP is not working in IE 32bit, Google chrome safari and firefox
tried to uninstall after saving file from this site on my desktop
remove remaning flash files sys32 and sys 64 in Macromed flash folder
disable CAinternet security suite from ipconfig start up
restart
save flash 11 files for activex and plugin on desktop
run as admin
plug in are enable in IE for Shockwave Flash Object
I have tried like 100 times
internet options check security level for internet medium high and Trusted sites medium, scripting is enable
Youtube works in HTML5
Flash Player is not working
run CCleaner
in syswow64\Macromed\Flash I have Flash11f.ocx, Flashinstall(text doc), flashplayer.xpt, Flashutil11f_ActiveX.dll, NPSWF32.dll, ActiveX red box with F, Plugin red box with f.
I need help to fix flash player badly, if you need to see registry files, please tell me how to find these files, I can paste them here.
After posting I did some research on registry
In HKEY_LOCAL_MACHINE
Software
Wow6432Node
Macromedia
I have these folders
FlashPlayer.....11,1,102,62
FlashPlayerActiveX....11.1.102.62
FlashplayerPlugin.....11.1.102.62
Shockwave10... no version, just (Default) REG_SZ (value not set), subfolder 3rdptycode..(Default) REG_SZ 32505889
I hope this information will help to identify the issue.
Carl Myers replied:
- Download the current 64 bit uninstaller
- Close all browser windows and run the uninstaller
- Restart Windows
- Delete all remaining files and folders located in the following directories. (tip: copy and paste these paths into the path bar in an Explorer window)
- C:\Windows\system32\Macromed\Flash
- C:\Windows\SysWOW64\Macromed\Flash
- %appdata%\Adobe\Flash Player
- %appdata%\Macromedia\Flash Player
- Verify that the file “FlashPlayerCPLApp.cpl” in C:\Windows\SysWOW64\ has been deleted.
- The 64 bit Flash Player does not work with Vista 64 bit.
- Download the 32 bit installers: Flash Player for Internet Explorer / Flash Player for other browsers
- Close all browsers and run the installers.
- Google Chrome has an embedded Flash Player, contact Google Chrome for support as you can not change the embbed Flash Player
Conclusion:
Flash Player still not working, even in Google Chrome, so I uninstall google chrome, run CCleaner and these were the registry errors in CCleaner
Unused File Extension .html - ChromeHTML HKCR\.html
Invalid Default Icon C:\Users\sam\AppData\Local\Google\Chrome\Application\chrome.exe,0 HKCR\MacromediaFlashPaper.MacromediaFlashPaper\DefaultIcon
Open with Application Issue "C:\Users\sam\AppData\Local\Google\Chrome\Application\chrome.exe" -- "%1" HKCR\MacromediaFlashPaper.MacromediaFlashPaper\shell\open
Obsolete software key RegisteredApplications HKCU\Software\RegisteredApplications
Missing MUI Reference C:\Users\sam\AppData\Local\Google\Chrome\Application\chrome.exe HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache
Unused File Extension .html - ChromeHTML HKCR\.html
Invalid Default Icon C:\Users\sam\AppData\Local\Google\Chrome\Application\chrome.exe,0 HKCR\MacromediaFlashPaper.MacromediaFlashPaper\DefaultIcon
Open with Application Issue "C:\Users\sam\AppData\Local\Google\Chrome\Application\chrome.exe" -- "%1" HKCR\MacromediaFlashPaper.MacromediaFlashPaper\shell\open
Obsolete software key RegisteredApplications HKCU\Software\RegisteredApplications
Missing MUI Reference C:\Users\sam\AppData\Local\Google\Chrome\Application\chrome.exe HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache
Also, when I uninstall flashplayer before I reinstall, I ran CCleaner, this was a registry error,
C:\Windows\syswow64\Macromed\Flash\Flashutil11f_ActiveX.exe ....Missing MUI Reference, also FlashUtil11f_ActiveX.exe was missing in Syswow64\Macromed\Flash, and after clean install still FlashUtil11f_ActiveX.exe is missing.
I hope all this information helps. something is preventing flashplayer errors. Also I will not be able to reply to this post, so will be starting a new thread, sorry for the inconvenence.