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zurcdilch
Participant
April 28, 2016
Question

Flash player using over 2GB.. crashing/lag issues for YEARS in 3 different browsers

  • April 28, 2016
  • 1 reply
  • 1612 views

I could have as little as 6-10 tabs active with 2-3 light essential addons in either Chrome or Firefox and while watching a video with flash, my computer lags, locks up, audio/video skip frequently, memory usage is obscene (2+ GB in 2 hours usage, have to close the browser and reopen at that point)... I update my browser and extensions frequently, and whenever there is an adobe update.  I also get various other crashing issues ie: heavy frame rate drops watching a pre-buffered video (no internet issues), windows crash message for adobe flash player after exiting Firefox once flash player memory usage is over 1GB (indicating rampant memory leak issues).

Issues like these have honestly been happening for at least five years now, all related to Adobe Flash Player.  It's only getting worse now with more embedded ads everywhere on every site.  And using something like an ad blocker causes its own kind of lag and freezing

How is it possible that flash has been so terrible for so long without having the basic quality of life issues fixed yet ???  Can't wait until this dinosaur is gone.

Even this website is poorly designed.  Clicking start a new discussion at the top of the forum main page does nothing but refresh the page.  And I'm forced to search manually in this thread creation post, for a community for this post to be on?  Why?  Why can't it just be in the forum where I created the post from?  I use the search terms: Flash, Help, no communities like these show up? Is this intentional obfuscation to steer negative posters away ?

    This topic has been closed for replies.

    1 reply

    jeromiec83223024
    jeromiec83223024
    Inspiring
    May 4, 2016

    Thanks for the feedback.

    For your convenience, I've provided a link to the uninstaller below.

    Uninstall Flash Player - Windows:

    https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

    P
    pro1000
    Participant
    June 5, 2016

    We are website owners and our users are having the same issue. We can't ask them all to uninstall Adobe Flash. When turning off Flash in the browser the site runs ads over HTML5, and there is no such problem. Can Adobe fix this in the next release? It seems like the most harmful bug in the plugin and has been happening for years. Contact us privately. We will show you what is happening. It can't be that hard for Adobe to resolve.

    jeromiec83223024
    jeromiec83223024
    Inspiring
    June 6, 2016

    If you have a reproducible scenario that demonstrates the problem, please file a bug at http://bugbase.adobe.com/.  If you reply here, or shoot me a private message (just click my name) with a link to the bug, we'll have someone take a look.

    In general, what we observe with some ad-insertion networks is that ads are inserted but never freed, such that those objects are never available for garbage collection.

    We also provide a profiling tool called Adobe Scout that will help you to identify where memory is used in your Flash content, and make changes accordingly.  In the instance that there is truly a memory leak in the runtime itself, we'd be very interested in fixing it; however, the general pattern that we observe in these kinds of issues is that it generally comes down to content.

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