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davids98535990
Participant
June 14, 2016
Answered

flash player version

  • June 14, 2016
  • 2 replies
  • 1106 views

Good morning,

I've got the latest version of flash player on my pc, but.......

I have a problem between the informations in my adobe account and the reality of the informations on my pc.

My account on the website says I've got windows 7 and google chrome, but it's false !!!! I've got windows 10 and Maxthon 4.9.3.1000 !!!!!!!!! Why ?????

In fact, I've got a problem to play videos on facebook, sometimes it's ok and sometimes not, and facebook support say to me to verify my version of flash player..... and so what ???? This is my problem......

This topic has been closed for replies.
Correct answer davids98535990
  1. Launch Maxthon browser
  2. In the address field enter: www.useragentstring.com/
  3. Post the user agent results in your reply.
    • It will look similar to:
      Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.84 Safari/537.36

This is the result below. But in my browser settings I found this : "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Maxthon/4.0 Chrome/39.0.2146.0 Safari/537.36"

2 replies

_maria_
Legend
June 14, 2016

@davids98535990

I'm not sure what you mean by "the informations in my adobe account".  Are you referring to the System Information listed in the https://helpx.adobe.com/flash-player.html, or one of the other similar tech notes?

Please go to http://www.whoishostingthis.com/ using the Maxthon browser and post the resulting User Agent string information for your system.

Thank you.

--

Maria

davids98535990
Participant
June 15, 2016

Hi,

I’m talking about the personal informations in my adobe free account : the version of my pc for example, and my web browser too. I simply say that I use to Windows 10 (and not 7) and I use to Maxthon browser 4.9 ( and not Google chrome), that’s all !!!!!!!!!!!!

_maria_
Legend
June 15, 2016

No need to shout via using all those exclamation marks. We're just trying to assist.

Please provide the previously requested User Agent string information.

Participating Frequently
June 14, 2016

Hi,

Please check it from below link:

https://helpx.adobe.com/flash-player.html

To get the latest FP Adobe Flash Player Install for all versions

Thanks