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fred_durst
Participating Frequently
May 1, 2010
Question

Flash Player will not install on Win XP with IE 8

  • May 1, 2010
  • 2 replies
  • 18006 views

I am having the same trouble as many others, please help. I am unable to install

the flash player successfully. Also, please do no refer me to the old generic threads. They have not worked. I have unins

talled every adobe product, restarted my computer and attemptted a re-install which does not work.

I am an administrator.

My system is Win XP (version 5.1 service pack 3) 32bit OS

I am running Internet Explorer 8.0.6001.18702

thank you

    This topic has been closed for replies.

    2 replies

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    psychrat
    Participant
    June 14, 2010

    This is the solution that finally resolved this issue for me:


    http://kb2.adobe.com/cps/494/cpsid_49419.html

    I hope this works for you, too!!

    A damaged Windows system registry or incorrect registry permissions settings may prevent you from installing Flash Player.

    Symptoms may include:

    • During installation, you see the error message "Failed to install. For Troubleshooting please see: http://www.adobe.com/go/tn_19166."
    • Your Flash Player installation finishes with no error, but you cannot view Flash content in Internet Explorer.
    • Some sites tell you that you do not have the correct version of Flash Player, even though you have installed the latest version.
    • Some sites tell you to reinstall Flash Player, but after you do so, you see the same message.

    Permissions can be tricky, but in most cases, you can install and use Adobe Flash Player if you are logged into a Windows Administrator account. If you don't know how to do this, check with your system administrator, or read your Windows documentation.

    System administrators

    If you are a system administrator, see Registry permissions required for Flash Player install or update (TechNote tn_19148).

    Solution

    Warning! By following the directions below, you will modify the Windows System Registry. A mistake could cause serious system damage, which may require you to reinstall your operating system.

    If you are not comfortable editing the registry, get help from your system administrator or another IT professional.

    If you choose to proceed, first back up your entire hard drive, and create a Windows System Restore Point.

    Adobe Systems cannot be held responsible for damage resulting from your following these instructions.

    1. Make sure you are logged into a Windows Administrator account. If you are not, you will not be able to use SubInACL.
    2. Download SubInACL from the Microsoft Download Center.
    3. Follow the installation instructions. Make sure you install SubInACL (subinacl.exe) to the directory C:\Program Files\Windows Resource Kits\Tools.
    4. Download the reset_fp10.zip file.
    5. Open the fp10.zip file and extract the reset_fp10.cmd file to the directory C:\Program Files\Windows Resource Kits\Tools\. Note that that both this file and SubInACL (subinacl.exe) must be in this directory.
    6. Double-click reset_fp10.cmd. A command window will open, and SubInACL will run.
    7. Do not use the machine while SubInACL is running.
    8. After SubInACL finishes, you will see a prompt "Press any key to continue".
    9. Install Flash Player from the Flash Player download page.
    10. To confirm that your installation succeeded, visit the About Flash Player page. At the top of the screen, you should see a message that reads "Adobe Flash Player Successfully Installed."
    _
    _mikey
    Participant
    June 17, 2010

    Hi

    I'm having the exact same problem as fred_durst at the beginning of this thread:
    Running Win XP (version 5.1 service pack 3) 32bit OS, IE 7, and am an Administrator

    Got prompted a few days ago to upgrade Adobe Flash Player to 10.1.  Dutifully run the upgrade and got:
    "Active X control for flashplayer could not be registered"

    I, like fred_durst, have no problem with Firefox - works great.  I've also tried all the fixes described in the old generic threads to no avail.

    So I tried the suggested course of action described in
    http://kb2.adobe.com/cps/494/cpsid_49419.html
    It all appeared to go as described, but then I still got the exact same error when trying to run the Flash Player .exe: "Active X control for flashplayer could not be registered"

    So I upgraded to IE 8.  Re-ran all of the fixes, disabled McAfee, etc., etc.  Still getting:
    "Active X control for flashplayer could not be registered"

    Any suggestions would be greatly appreciated.
    A
    Anonymous
    June 17, 2010

    Hi _mikey, Just a suggestion, but I think you would receive better help if you started your own thread(discussion)

    McAfee is most likely your problem if you are sure you are the Administrator and using that Account.

    Thanks,

    eidnolb

    F
    fred_durstAuthor
    Participating Frequently
    May 1, 2010

    Forgot to add the message I get at the end of the install attempt is "A

    ctive X control for flashplayer could not be registered"

    F
    fred_durstAuthor
    Participating Frequently
    May 1, 2010

    Heck I guess I'll reply to my own post. I installed FireFox. Downloaded t

    he player and it installs fine on Firefox. But guess what not on IE. Go figure, don't really want another browser. Again if anyone can help I'd apprciate it.

    pwillener
    pwillener
    Legend
    May 2, 2010

    Try downloading the offline ActiveX installer for Internet Explorer http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe; save it to disk, then close all browser windows and run the downloaded installer.

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