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michaelk17737172
Participant
May 23, 2018
Question

Flash Player will not load

  • May 23, 2018
  • 1 reply
  • 296 views

Windows 8.1, Internet Explorer 11.0.9600.19003

So Far:

Enabled Flash Player

Disabled ActiveX Filtering

Updated browser (IE11)

Three times.  With someone looking over my shoulder to ensure I was following the directions correctly.

Web Site says Flash comes with Windows 8, so I can't install it

BUT

No web site with rich media content will play anything "Flash".

AND

There is a Flash folder: c:\Programs(386)\Adobe\Flash

It is completely empty.

AND

Flash does not appear in programs list in Control Panel

Is there a way I can get around the incorrect "it's already installed" issue?

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    1 reply

    _maria_
    Legend
    May 25, 2018

    There is a Flash folder: c:\Programs(386)\Adobe\Flash

    It is completely empty.

    I'm not sure what directory this is.  Flash Player files are saved at:

    • 32-bit OS: C:\Windows\System32\Macormed\Flash
    • 64-bit OS: C:\Windows\Systeme32\Macromed\Flash AND C:\Windows\SysWOW64\Macromed\Flash

    Flash does not appear in programs list in Control Panel

    The embedded Flash Player ActiveX for IE is a component of IE and will not display as a separate entry in Control panel

    Please provide the following information:

    Is there a way I can get around the incorrect "it's already installed" issue?

    No.  Microsoft embeds Flash Player in IE and there is no separate Flash Player installer for Flash Player ActiveX for IE on Windows 8.x