Flash player won't install

Question

I log into Adobe just fine. I download the flash player just fine. I try and install it and it won't accept my adobe password I just logged in with. Please help.

Thanks....Robert Reger

[moderator: personal information removed as per forum privacy policy]

Test Screen Name · Accepted Answer

You don't use your Adobe password to install software. Probably, you are getting the normal password message for installing any software to your computer, so you need to enter the correct password for that.

happykonig · Answer

Maybe try and restart your computer: Turn off your computer completely and turn it on again. Small errors in the cache may be fixed.

If that does not work uninstall the Flash Player: The Flash Player Uninstaller will remove a bad installation from your computer. Start the tool and then try reinstalling the Flash Player.

I hope one of those options work for you!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.