Flash player won't install on Mac OS ver. 10.11.6

Question

I've been trying to install flash player, but it isn't working. I've followed all the steps at these links ( Flash Player Help & https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html ) but nothing has helped fix the issue. I've also tried restarting the computer, but it hasn't helped. Every part of the prices works fine until the installation window reaches 90% progress, then it fails every time. I've included screencaps about my Mac and also of the failed load window. I just got this Macbook last week and haven't really used it at all beyond setting it up, so I'm confused as to why this is happening!

_maria_ · Answer

I'll need to review the install log files to troubleshoot the error. Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all 4 files listed: Adobe_ADM.log, Adobe_GDE.log, FlashPlayerInstallManager.log, and install.log. Please review the FAQ before doing anything and configure the system as instructed before attempting the installation again to capture, and submit, the various log output data for the same installation attempt. Once you have all of the log files, upload them to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

Thank you.

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