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cc143most
Participating Frequently
January 9, 2011
Question

Flash Player won't load

  • January 9, 2011
  • 5 replies
  • 28128 views

I am using Vista 32 bit and IE 8.  Until yesterday, I have had no issues with Flash Player.  Yesterday, however, games I play on Shockwave were telling me to download the flash player.  I have, MANY times, to no avail.  I have used the Uninstaller, rebooting my computer each time.  I downloaded the flash player from the distribution site (a suggestion in another thread) and rebooted my computer, to no avail.  I don't see evidence of the program on my computer or as an add-on, if I am supposed to see it there.  Can someone please help me?

Thank you for your time and assistance.

    This topic has been closed for replies.

    5 replies

    edwood_
    edwood_
    Participant
    April 12, 2015

    Adobe flash player will not load on my Vista 32bit  laptop but loads on the other laptop, same OS
    32bit.

    So I save the Adobe installation files 1,030KB to a
    stick and ran this on the laptop with the problem.

    It works without any problems now.

    The file name is,
    install_flashplayer17x3ax_gtbd_chrd_dn_aaa_aih

    I hope this works 4 U

    Not sure about Mac but might do the
    same

    C
    cc143mostAuthor
    Participating Frequently
    January 11, 2011

    Hi, Eidnolb...Thought I'd answer your last post quickly before I have to run back to the job tonight.

    My Flash files are the same as previously, but all have been updated as of 1/10/11 @ 4:37 - the last time I tried to install FP.

    I cannot find Shockwave Player to find the version; but, I downloaded an update at the same time I tried to download FP.  At that time, I used the Adobe DLM.  My Shockwave ActiveX is version 11.5.9.615.

    A
    Anonymous
    January 11, 2011

    Hi, ok thanks. Will check further.

    eidnolb

    C
    cc143mostAuthor
    Participating Frequently
    January 13, 2011

    Saw the post from JoyDeep.....sounded like my exact issue; so, I went to the link www.windowsxp.mvps.org/noflash.htm.  Found that I, too, had a code blocking FP in my RegEdit.  Deleted the key and it works GREAT!

    Thank you for all of your hard work!  It is greatly appreciated!

    C
    cc143mostAuthor
    Participating Frequently
    January 9, 2011

    Eidnolb,

    Thank you for your very helpful reply.  I had actually found these instructions for someone using Windows 7 and followed them exactly, downloading from the same places your links took me to.  I did reboot in between the uninstall and the install and after, as well.  I closed down everything in my tray, including my AVG protection.  When I go to check my Flash version, there is no logo.  Only a box with the red X in the left corner.  When I go to my Internet addons, the only Shockwave I have listed is Shockwave ActiveX Control.  I am at my wits' end!  My computer has been rebooted more this weekend than in the 2 yrs I've had it!

    A
    Anonymous
    January 9, 2011

    Hi, Will be back in a few minutes.

    eidnolb

    A
    Anonymous
    January 9, 2011

    Hi, Following are the instructions for you. Be sure to follow them. Print them out if you like.

    Hi, thanks. Try this: Download and SAVE the Uninstaller to your Desktop:

    http://kb2.adobe.com/cps/141/tn_14157.html

    Then go to this site and Download and SAVE the Installer to your Desktop:

    http://www.adobe.com/products/flashplayer/fp_distribution3.html  You will use the Windows-Internet Explorer- Download EXE Installer

    Once you have those on your Desktop, Close all browsers, you only want to be looking at your Desktop.

    Disable messenger services in the system tray, whether you use them or not. They are still active & use Flash.

    RUN the Uninstaller and when it is finished, Reboot(restart) your computer.

    RUN the Installer and when it is finished, Reboot your computer.

    Go here to test and let me know if you see the Flash logo animate(spin) and what version of Flash Player is displayed.

    http://www.adobe.com/software/flash/about/

    Then go to Tools, Manage addons and look under "Show", all addons or Run without Permission & find Shockwave Flash Object.

    Make sure it is Enabled and the version is the same version of Flash Player that was displayed.

    Let me know if you have any questions.

    Thanks,

    eidnolb

    Message was edited by: eidnolb   adding link

    A
    Anonymous
    January 9, 2011

    Hi, Sounds like you did the right things. However, after downloading the Installer from the distribution site, did you Install it?

    Did you download it to your Desktop? There is a procedure to follow, when Uninstalling and Installing Flash Player, so maybe you just missed a step or two.

    You must use the Administrator Account also and I assume you did, but just wanted to remind you.

    I'll find the links for you and post back and you can try again and follow the procedure.

    Thanks,

    eidnolb

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