Flash Player won't update

Question

I have the same problem EXCEPT that when I try to reinstall Flash Player on a Windows 7 64-bit platform with both IE and FireFox and  it AUTOMATICALLY  goes to Adobe Download Manager.  After waiting HOURS NOTHING is being downloaded.  WHY? I can no longer watch ANY videos at all. Please help.

_maria_ · Answer

If there's an 'except' the issue is not the same as the topic you posted to, as such, I branched it to a new discussion topic.

We'll need to review the installation log files to review further. Please provide the following installation log files:

Adobe_ADM.log saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs
Adobe_GDE.log saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs

Upload the files to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud or some other file sharing service of your choice that doesn't require user account login. Post the link to the uploaded files in your reply.

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