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Question

Flash Player won't work

Forum|Forum|9 years ago
August 4, 2016
4 replies
2174 views

I am having problems with flash player on Windows 10 running on Edge. Anytime that I try to watch a video that requires flash...It tells me to install flash player. I try to install flash and it redirects me to another screen saying that it is loaded and just needs to be turned on...I go to the screen under advanced settings and flash is enabled. I then run a flash player test and it says that Flash Player is currently disabled. Please follow the trouble shooting steps below to play flash content. This is frustrating. Please help.

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Carm01

Legend

As far as the OP goes there are many posts in this forum dealing with EDGE that are exactly the same as yours. I have removed EDGE and re-installed it myself, not the most fluid thing to do and if you are not tech savvy I would not suggest it. I will maintain my standing on the macromed folders in the system folders, i would not fool with them if you are not savvy with tech.

You could try disabling activeX filtering as it has been suggest in these forums many many times.

Unfortunately and ultimately Microsoft is responsible for the workings of your EDGE browser and they are the ones who wrote the code for it, I am sure there is some sort of partnership when it comes to FLASH player, but Microsoft IS responsible for implementing it into Windows and EDGE not Adobe.

A direct quote :

In general, the following guidance is much more likely to apply:

First, confirm that ActiveX Filtering is configured to allow Flash content:

https://forums.adobe.com/thread/867968

Internet Explorer 11 and Edge introduce a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.

You can try to work around these issues by using Compatibility View:

http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

If that is too inconvenient, using Google Chrome may be a preferable alternative.

Also, Edge is a moving target, and we keep having to fix the test page that's referenced in the original post.

A much more reliable check is simply to go to a simple Flash animation site, and confirm that you see animation.

If you see animation here, you're good, and the comment above about legacy JavaScript compatibility applies:

http://www.homestarrunner.com/

Best Regards

Please be sure to mark my post here helpful or answered if I assisted you

Thanks

A

Anonymous

My already performed experiments proved that uninstalling Edge browser and re-installation does nothing with regards to Adobe flash stuff.

ActiveX is Internet Explorer thing, so is that link regarding Compatibility View feature. Compatibility View is anyways not of an issue here. And Internet Explorer loads properly the Flash, so again, ActiveX filtering suggestion is irrelevant here.

As for the bit about Edge and sites languages. Edge has been already proven to be more accurate than any other browsers (that includes Chrome.)

I don't need need no flash demonstration sites. I have an simple offline HTML file that contains just the call to open swf file. ~ which happens to be the most reliable way to test flash. No worries about Internet connectivity and web content filtering products.

Carm01

Legend

Amateur? If we are going to start calling people names then I suggest you get the facts straight there MR.LEVEl1. I have never steered anyone wrong and my level on here proves it.

Meanwhile you posts will be flagged as abusive son

Have a great day!

A

Anonymous

I've came to Adobe forum and joined, for one reason and one reason alone. It isn't to earn favouritism, it's to seek aid. I'm not looking to troll, or be calling names. However I am simply stating that I personally feel your type of help, I'm not expecting here.

I'm not going to bicker with you, It's not fair for OP, not fair to those who really wanting to see some sort of solution to this issue.

If you have something to actually contribute to this, please do so.

Carm01

Legend

DO NOT UNDER ANY CIRCUMSTANCE DELETE THE MACROMED IN THE SYSTEM(s) FOLDER IT COULD BORK UP YOUR MACHINE AS IT IS PART OF THE OS IN WINDOWS 8 THRU 10 ! THAT IS REALLY BAD ADVISE!

Furthermore the problem with EDGE is a Microsoft one, not an Adobe one as that is once again, integrated into the operating system and Microsoft is responsible for keeping that up to date with Windows Updates.

My advise as far as EDGE goes is to steer clear of it. Microsoft has to resolve these issues, not Adobe.

User Firefox, or Chrome they are much easier to troubleshoot; besides The Firefox extensions are very seasoned, tried and true for years and years some of them.

Best Regards

Please be sure to mark my post here helpful or answered if I assisted you

Thanks

A

Anonymous

@Carm01: It wasn't advise, please re-read carefully my post. I wasn't giving advise.
... anyways MACROMED folder isn't that critical. Only thing be affected is apps that are dependant on Flash will fail to load flash. Like Internet Explorer, News store-app for instances. Don't make it seem much scarier than what it actually is.

It's easy for people to blame Microsoft. Microsoft and Adobe has some sort of relations, when Adobe releases new Flash player updates, Microsoft grabs and does its thing and pushes it through Windows Updates.

Microsoft or not, Adobe still has a hand with their product. This Flash issue with Edge been existing issue on the web since the initial 10 release. Microsoft doesn't seem interested in helping, and Adobe development department might have some suggestions for tech-savvy folks. I'm currently with a friend whose been suffering from this since upgrading from Windows 7 to 10 November release.

Telling people to steer clear of Microsoft Edge is poor and lazy advise. Firefox and Chrome aren't mighty browsers that you make it appear to be.

[abusive sentence removed by Mod]

A

Anonymous

I've seen a couple of cases so far in my area, since Windows 10 initial release. I'm actually currently trying to figure this out so I could make a utility to address such anomaly. However I'm finding it very difficult to narrow down the cause.

I have Sysinternals - Process Monitor v3.3 logs of Edge from an affected machine. However, atm nothing stands so far as I can see.

Adobe pages for troubleshooting Flash w/Edge, is far from being of any kind of help.

Upgrading from previous Windows (non-10 version). Microsoft Edge won't load flash, yet Flash is indeed activated w/Edge browser.

Flash is loaded under Microsoft Internet Explorer 11, but Microsoft Edge won't load flash.

I've checked all over the registry, all the associated adobe flash data seems all there, and doesn't seem like permissions have been corrupted.

Removing Microsoft Edge completely, and re-installing does nothing for such cases.

I've even removed the the following locations;
%SystemRoot%\System32\Macromed
%SystemRoot%\SysWOW64\Macromed

.. and done Windows 10 AU update from November one. Folders gets placed back with its contents, all seems good there.

If you create another user account in Windows, yes, that'll work. However not an option for most.

A

Anonymous

I've created offline demo to be testing with.

I personally can manipulate the following locations and experience the same symptom;

HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash
HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32

However on the affected computer, application/x-shockwave-flash and {D27CDB6E-AE6D-11cf-96B8-444553540000} registry locations have all the right information and permissions. Yet Flash.ocx still not accessed yet these registry locations are successfully read by Edge, as shown by Process Monitor.

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