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johm25143458
johm25143458
Participant
January 2, 2018
Question

flash player won't work

  • January 2, 2018
  • 2 replies
  • 2709 views

Hi,

Have installed the latest Flash player to play games, re started computer etc.... then when go back into game it tells me I have to download and install flash player... Have tried few times.....

very frustrated

    This topic has been closed for replies.

    2 replies

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    January 2, 2018

    @johm25143458  and seleneg2018

    To provide assistance, please provide the following:

    • Operating system version
    • Web browser and version
    • Flash Player version
    • Explain your problem in step-by-step detail if possible
    • A direct link to a web page that demonstrates the problem
    • If you get error messages, please provide a screenshot


    However, you most likely just need to enable Flash in the browser as essentially all major browser vendors now disable Flash by default.

    M
    mariee9380478
    Participating Frequently
    January 2, 2018

    I am also having the same issue, it is with the new flash player with file extension ppapi.

    I am using Opera (latest version and am on a Mac)

    Version:49.0.2725.64 - Opera is up to date

    Update stream:StableSystem:Mac OS X 10.13.2 64-bit

    Flash player version: 28

    I have added the websites I want to allow to use this new flash player, but I still get error saying flash not installed. Very frustrating, WHY did adobe go and mess with something that wasn't broken??

    And this occurs on any website that requires flash. https://tv.xfinity.com/listings?utm_source=MYXFN

    Watch TV Online, Stream Episodes and Movies | XFINITY Stream  as well as any game site.

    thatsmauri
    Community Expert
    thatsmauriCommunity Expert
    Community Expert
    January 2, 2018

    Hello mariee9380478,

    all mayor browser vendors - Apple, Google, Microsoft, Mozilla - decided to prevent certain plug-ins from being activated by default. Additionally, Adobe announced plans to no longer support Flash by the end of 2020​​ and browser vendors will follow by gradually removing Flash support from their desktop browsers.

    For now, you have to include every website that uses Flash as an Exception (see this Guide for Opera).

    In the long run, XFINITY and other websites that still use Flash elements might consider switching over to HTML5.

    Kind Regards,
    Maurice

    S
    seleneg2018
    Participant
    January 2, 2018

    My games just doesn't finish loading at all, and when I try login on the game page, keep sending me an error message.

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