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Jacquie L
Jacquie L
Participant
May 24, 2010
Answered

Flash Player wont install in Windows 7 64 bit

  • May 24, 2010
  • 1 reply
  • 958 views

I install Flash and it says installation complete but it isnt iincluded n my list of programmes.

When I try to view someything that uses it I get a message saying I need Flash

Any ideas??

    This topic has been closed for replies.
    Correct answer

    Hi,  You need to use the Adobe Uninstaller that you can download to your Desktop:

    http://kb2.adobe.com/cps/141/tn_14157.html

    Then download the Flash Player Installer for Internet Explorer to your Desktop:

    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe

    You need to use the 32bit browser which is the default. To be sure, go to Help and click on About Internet Explorer, x86 should be listed and that means you are using the 32bit browser.

    Also you must run as Administrator.

    After you have those on your Desktop, Close all browsers, disable any messenger or any other applications that use Flash

    (check the system tray)

    Run the Uninstaller. When finished, Reboot(restart) your computer. When fully Rebooted, Reboot again(to make sure all old Flash files are removed.

    Then Run the Installer and when finished, Reboot Once.

    Test your Install here:http://kb2.adobe.com/cps/155/tn_15507.html

    If you have any questions, just post before or after.

    Thanks,

    eidnolb

    1 reply

    A
    Anonymous
    Correct answer
    May 25, 2010

    Hi,  You need to use the Adobe Uninstaller that you can download to your Desktop:

    http://kb2.adobe.com/cps/141/tn_14157.html

    Then download the Flash Player Installer for Internet Explorer to your Desktop:

    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe

    You need to use the 32bit browser which is the default. To be sure, go to Help and click on About Internet Explorer, x86 should be listed and that means you are using the 32bit browser.

    Also you must run as Administrator.

    After you have those on your Desktop, Close all browsers, disable any messenger or any other applications that use Flash

    (check the system tray)

    Run the Uninstaller. When finished, Reboot(restart) your computer. When fully Rebooted, Reboot again(to make sure all old Flash files are removed.

    Then Run the Installer and when finished, Reboot Once.

    Test your Install here:http://kb2.adobe.com/cps/155/tn_15507.html

    If you have any questions, just post before or after.

    Thanks,

    eidnolb

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