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Salamander1
Participant
May 27, 2011
Question

Flash player works on one computer, not other - same set-up

  • May 27, 2011
  • 1 reply
  • 901 views

I have the latest version of flash player, both computers are windows 7 - 64 bit version.  Both have IE 8, both show the add on as enabled.  On one computer, i downloaded IE9 for a couple of days, and then decided to go back to IE8.  Since going back to IE8, flash shows as installed and appears to work on the adobe page but does not work on the disney.go.com page.  I used the flash uninstaller, and then re-installed several times.  Didn't help.  Any ideas?

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    1 reply

    pwillener
    pwillener
    Legend
    May 28, 2011

    Salamander1 wrote:

    but does not work ...

    What means "does not work" - what are the exact symptoms you see?

    S
    Salamander1Author
    Participant
    May 28, 2011

    The page has static images like this one.  When I go to the same page on the other computer, it displays dramatically differently.

    pwillener
    pwillener
    Legend
    May 28, 2011

    It is possible that IE9 has changed some settings that were not removed when uninstalling IE9.

    What I would try if I were in your situation is to run a System Restore to a date before you installed IE9.

    Note that this will also undo any other updates you have installed since then.

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