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demetriusp1254
Participant
May 12, 2015
Question

Flash players installing funny?

  • May 12, 2015
  • 2 replies
  • 327 views

umm i have windows 8.1 and when i install flash player on my compuer it alwals comes with 12.0.77 i have uninstalled flash and reinstalled it today becuse my games says i dont have the latest flash player even tho i have already download it

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    2 replies

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    May 12, 2015

    Hi demetriusp1254,

    You most likely have a copy of the NPSWF32_12_0_0_77.dll file somewhere on your system and Firefox is loading that version instead of the latest version.  Flash Player installs to the following locations:

    • 32-bit OS: C:/Windows/System32/Macromed/Flash
    • 64-bit OS: C:/Windows/System32/Macromed/Flash and C:/Windows/SysWOW64/Macromed/Flash


    If you see NPSWF32_12_0_0_77.dll in one of these directories for some reason the installer/uninstaller is not removing it and you should be able to manually delete it and then Firefox will load the newly installed version.  If it's not there, you'll need to find the path to the DLL that Firefox is using. See About:plugins - MozillaZine Knowledge Base‌ for instructions on finding the full path the an installed plugin. Once you obtain the full path, navigate to the location and delete the old DLL file.  Firefox should then load the newly installed version.

    --

    Maria

    chris.campbell
    chris.campbell
    Legend
    May 12, 2015

    That's definitely an older version (we're at 17 now).  Can you visit, download and install our latest player from https://get.adobe.com/flashplayer and see if that bumps you up to 17.0.0.188?

    D
    demetriusp1254Author
    Participant
    May 14, 2015

    ok I found the 12.0 dll do I just delete it?

    Sent from Windows Mail

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    May 14, 2015

    HI demetriusp1254,

    What directory path was it in and are there other Flash Player related files in there?

    Yes, you should be able to delete it and Firefox should load the new file from the \Macromed\Flash directory I posted previously.

    --

    Maria

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