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Participating Frequently
November 1, 2017
Question

Flash plug in failures

  • November 1, 2017
  • 1 reply
  • 1779 views

About a week ago I started getting plug in failures using both Safari and Firefox.  I have done everything imaginable to try to fix this problem.  I totally uninstalled and reinstalled.  I need some help!  This is a specific issue when trying to use pogo.com.

Using latest version of Flash on Mac/Safari 11.0.1 and everything else is up to date as well.  Flash is enabled in Safari.  Website is turned On for Flash.  Not sure how to check that in Firefox. 

Thanks

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    1 reply

    _maria_
    Legend
    November 1, 2017

    For Firefox, see Why do I have to click to activate plugins? | Firefox Help

    For Safari, see Enable Adobe Flash Player for Safari

    US browser vendors are making changes that make Flash Player click-to-play.  The intent is to increase friction for end-users, with the goal of forcing content developers to an implementation built exclusively on HTML and JavaScript.

    Each vendor has implemented their approach to Click-To-Play a little differently, and each update in those browsers may or may not introduce new changes that push that agenda forward.  If you look through these forum posts, you'll see quite a few that mention pogo.com.  My assumption is that pogo.com is just not conforming/adapting to these browser changes.  I recommend contacting them for assistance.

    diane1349Author
    Participating Frequently
    November 1, 2017

    Thank you for a quick reply.  Safari is enabled just fine and still does not work.  Firefox...not sure, I can't find where to check or make changes but their scan says it's ok.  I agree...it is also a pogo issue.  They are indeed not catching up.  Their fix is to download IE as the browser but that doesn't help a mac user.  The other downside is that they've made it almost impossible to get to them directly for help.  Maybe it's a site I may not need anymore considering all the problems.