Flash plugin crashes regardless of browser

Question

I have tried uninstalling/reinstalling flash, uninstalling/reinstalling my browsers (Firefox, Chrome, IE), but I continue to get a message stating that the flash plugin has crashed.  I have tried disabling all other add-ons/extensions and restarting my computer but nothing seems to work.  Some troubleshooting sites have suggested disabling hardware acceleration, but I am unable to do that since no flash player can even load in my browser.  The player was working fine previously, but now it is  completely unresponsive even though nothing has changed.  What else can I do to resolve this issue?

donecek · Answer

This is solution for Chrome and it works for me 100%...

Thanks for posting in the Chrome forum and sorry you're having difficulties. Can you please confirm that you are on the latest version of Chrome and on the latest version of Flash---right-click on Flash content and select “About Adobe Flash” or visit this link. Then, try these steps:

Go to chrome://plugins and check “Always Allowed” under the Flash plugin (this is Chrome's built-in flash plugin, Pepperflash)
If you have more than one Flash plugin installed, please disable one version by going to chrome://plugins, click on “Details” in the upper right corner, and “disable” under one of the two Flash plugins
Load the content in Incognito mode (menu>new Incognito tab) to see if there is any improvement
Try to reset your Chrome browser settings
If that doesn't work, try disabling Pepper flash (built-in plugin) and enabling the standalone version of Adobe Flash.
Try turning off the hardware acceleration. Menu > Settings > go to Advanced Settings and look under 'System' for the options below, and uncheck "Use hardware acceleration when available."

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.