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Sandiwar
Sandiwar
Participant
January 21, 2019
Question

Flash plugin failure Mac

  • January 21, 2019
  • 1 reply
  • 514 views

Hi there.

Would be very grateful it you could help please.

Plugin failure

MacOS Mojave 10.14.2

Safari 12.0.2 flash enabled and ON

Flash 32.0.0.114 NPAPI

Have uninstalled and clean installed several times.

Trying to run an Emwave 2 through their software package.

I am contacting them also.  They were aware of a previous issue hence a recent update.

Many thanks

    This topic has been closed for replies.

    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    January 22, 2019

    Please provide the entire crash log file.

    In the crash window, select all content & copy it to a text file.  Upload the text file to cloud.acrobat.com/send (How to share a file using Adobe Document Cloud​) or some other file sharing service of your choice that doesn't require account login to access.  Post the link to the uploaded file in your reply.

    Thank you.

    Sandiwar
    SandiwarAuthor
    Participant
    January 22, 2019

    Dear Maria,

    Here is the log link.

    https://files.acrobat.com/a/preview/17e81cdc-73e0-4ba8-831b-2f9ed0c37c44

    Many thanks

    Sandra

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