Flash refuses to install!

Forum|Forum|8 years ago
August 2, 2017
4 replies
976 views

Every time i try to install the latest flash i get this.

Then when i close that it opens IE and this happens.

What the hell is going on? I used the uninstaller, rebooted and still i get this. Why the hell do game makers insist on using this crap? I'm using Win7 64 bit.

This topic has been closed for replies.

_maria_

Legend

@davidb73182319

For a blank installer dialog window, please try the following:

Right-click on the installer file and select Properties
In the General tab click the Unblock button
Click Apply
Click OK to close the window
Double-click on the installer file to launch the installer

jeromiec83223024

Inspiring

FWIW, this looks like a GPU driver problem to me.

Could you provide the output of the DirectX Diagnostic Tool?

There are instructions for running dxdiag and posting the results down at the bottom of this video troubleshooting guide:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

D

davidb73182319Author

Participant

------------------ System Information ------------------ Time of this report: 8/3/2017, 22:43:57 Machine name: SHITBOX64 Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170512-0600) Language: English (Regional Setting: English) System Manufacturer: INTEL System Model: DP45SG BIOS: BIOS Date: 02/08/08 17:50:03 Ver: 08.00.10 Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.2GHz Memory: 4096MB RAM Available OS Memory: 4084MB RAM Page File: 3337MB used, 4829MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce 210 Manufacturer: NVIDIA Chip type: GeForce 210 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0A65&SUBSYS_13133842&REV_A2 Display Memory: 2764 MB Dedicated Memory: 978 MB Shared Memory: 1786 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: SE39UY04 Monitor Id: SEK0000 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HD15 Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 9.18.0013.4195 (English) Driver Version: 9.18.13.4195 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 1/29/2016 08:08:42, 17559240 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-4925-11CF-914B-1E331FC2C435} Vendor ID: 0x10DE Device ID: 0x0A65 SubSys ID: 0x13133842 Revision ID: 0x00A2 Driver Strong Name: oem12.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:9.18.13.4195:pci\ven_10de&dev_0a65 Rank Of Driver: 00E02001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: SPDIF-Out (Rear) (IDT High Definition Audio CODEC) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_80865001&REV_1002 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6370.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 10/23/2011 21:50:28, 535040 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Rear Mic (IDT High Definition Audio CODEC) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: stwrt64.sys Driver Version: 6.10.6370.0000 (English) Driver Attributes: Final Retail Date and Size: 10/23/2011 21:50:28, 535040 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Line In (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6370.0000 (English) Driver Attributes: Final Retail Date and Size: 10/23/2011 21:50:28, 535040 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Stereo Mix (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6370.0000 (English) Driver Attributes: Final Retail Date and Size: 10/23/2011 21:50:28, 535040 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Microphone (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6370.0000 (English) Driver Attributes: Final Retail Date and Size: 10/23/2011 21:50:28, 535040 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB Laser Game Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x04D9, 0xFA58 FF Driver: n/a Device Name: USB Laser Game Mouse Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x04D9, 0xFA58 FF Driver: n/a Device Name: Ideazon Merc Stealth MM USB Human Interface Device Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1038, 0x0510 FF Driver: n/a Device Name: Ideazon Merc Stealth MM USB Human Interface Device Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1038, 0x0510 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x3A39 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 8/16/2016 16:40:26, 343552 bytes | Driver: usbd.sys, 8/16/2016 16:40:06, 7808 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x04D9, 0xFA58 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 11/20/2010 06:33:25, 33280 bytes | Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes | + HID Keyboard Device | Vendor/Product ID: 0x1038, 0x0510 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 11/20/2010 06:33:25, 33280 bytes | Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes | Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes | + HID-compliant mouse | Vendor/Product ID: 0x04D9, 0xFA58 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes | Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 11/20/2010 09:33:57, 63360 bytes | Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes | Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 158.6 GB Total Space: 323.2 GB File System: NTFS Model: WDC WD5000AACS-00G8B1 ATA Device Drive: F: Free Space: 69.2 GB Total Space: 153.6 GB File System: NTFS Model: WDC WD5000AACS-00G8B1 ATA Device Drive: G: Free Space: 213.9 GB Total Space: 476.9 GB File System: NTFS Model: WDC WD15EARS-00MVWB0 ATA Device -------------- System Devices -------------- Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38 Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_50018086&REV_00\3&11583659&0&D1 Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:09, 30720 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) ICH10R LPC Interface Controller - 3A16 Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_50018086&REV_00\3&11583659&0&F8 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes Name: NVIDIA GeForce 210 Device ID: PCI\VEN_10DE&DEV_0A65&SUBSYS_13133842&REV_A2\4&18080579&0&0008 Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 452032 bytes Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 1/29/2016 08:08:42, 1238596 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_neutral_6fffba030d9a80b6\NvCplSetupInt.exe, 1.00.0005.0000 (English), 1/29/2016 08:08:42, 83482344 bytes Driver: C:\Program Files\NVIDIA Corporation\license.txt, 1/29/2016 08:08:42, 21916 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 1/29/2016 08:08:42, 848320 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.4195 (English), 1/29/2016 08:08:42, 235576 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 1/29/2016 08:08:42, 56689 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 345024 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 656952 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 1/29/2016 08:08:42, 67520 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 1/29/2016 08:08:42, 82488 bytes Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 12911160 bytes Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.4195 (English), 1/29/2016 08:08:42, 911928 bytes Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.4195 (English), 1/29/2016 08:08:42, 952256 bytes Driver: C:\Windows\system32\nvapi64.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 3210784 bytes Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 23000000 bytes Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 13828032 bytes Driver: C:\Windows\system32\nvcuvid.dll, 7.17.0013.4195 (English), 1/29/2016 08:08:42, 4252608 bytes Driver: C:\Windows\system32\nvd3dumx.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 17559240 bytes Driver: C:\Windows\system32\nvinfo.pb, 1/29/2016 08:08:42, 26157 bytes Driver: C:\Windows\system32\nvoglv64.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 31523896 bytes Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 13916600 bytes Driver: C:\Windows\system32\nvwgf2umx.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 18634264 bytes Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.4195 (English), 1/29/2016 08:08:42, 878648 bytes Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.4195 (English), 1/29/2016 08:08:42, 915392 bytes Driver: C:\Windows\SysWow64\nvapi.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 2825016 bytes Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 15302712 bytes Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 11209376 bytes Driver: C:\Windows\SysWow64\nvcuvid.dll, 7.17.0013.4195 (English), 1/29/2016 08:08:42, 3996216 bytes Driver: C:\Windows\SysWow64\nvd3dum.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 14497568 bytes Driver: C:\Windows\SysWow64\nvoglv32.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 24207296 bytes Driver: C:\Windows\SysWow64\nvopencl.dll, 8.17.0013.4195 (English), 1/29/2016 08:08:42, 11272240 bytes Driver: C:\Windows\SysWow64\nvwgf2um.dll, 9.18.0013.4195 (English), 1/29/2016 08:08:42, 16128576 bytes Driver: C:\Windows\system32\nvdispco6434195.dll, 2.00.0041.0004 (English), 1/29/2016 08:08:42, 1908272 bytes Driver: C:\Windows\system32\nvdispgenco6434195.dll, 2.00.0020.0002 (English), 1/29/2016 08:08:42, 1557552 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37 Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_50018086&REV_00\3&11583659&0&D0 Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:09, 30720 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36 Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_50018086&REV_00\3&11583659&0&EA Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:09, 30720 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21 Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_50018086&REV_02\3&11583659&0&08 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35 Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_50018086&REV_00\3&11583659&0&E9 Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:09, 30720 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20 Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_50018086&REV_02\3&11583659&0&00 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_50018086&REV_00\3&11583659&0&D8 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 06:43:43, 122368 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34 Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50018086&REV_00\3&11583659&0&E8 Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:09, 30720 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50018086&REV_90\3&11583659&0&F0 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50018086&REV_00\3&11583659&0&D7 Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:12, 56320 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) ICH10 Family SMBus Controller - 3A30 Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50018086&REV_00\3&11583659&0&FB Driver: n/a Name: Intel(R) 82567LF-2 Gigabit Network Connection Device ID: PCI\VEN_8086&DEV_10CD&SUBSYS_50018086&REV_00\3&11583659&0&C8 Driver: C:\Windows\system32\DRIVERS\e1y60x64.sys, 10.00.0002.0000 (English), 6/10/2009 16:35:02, 281088 bytes Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50018086&REV_00\3&11583659&0&EF Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:12, 56320 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_50018086&REV_00\3&11583659&0&FD Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 12352 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:46, 48720 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:52:21, 24128 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 22:25:45, 155584 bytes Name: LSI 1394 OHCI Compliant Host Controller Device ID: PCI\VEN_11C1&DEV_5811&SUBSYS_50018086&REV_70\4&385505C&0&00F0 Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:56, 229888 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39 Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_50018086&REV_00\3&11583659&0&D2 Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:09, 30720 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:11, 327168 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:40:26, 343552 bytes Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_50018086&REV_00\3&11583659&0&FA Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 12352 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:46, 48720 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:52:21, 24128 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 22:25:45, 155584 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_13133842&REV_A1\4&18080579&0&0108 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 06:43:43, 122368 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709 LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.65.0000.0000 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709 CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Line 21 Decoder,0x00600000,1,1,, Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471 Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715 Overlay Mixer2,0x00200000,1,1,, RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.65.0000.0000 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,, AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709 NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709 madVR,0x00200000,1,0,madVR64.ax,0.89.0004.0000 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709 Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514 AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll, AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll, SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll, LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.65.0000.0000 LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.65.0000.0000 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709 PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709 Audio Capture Sources: Rear Mic (IDT High Definition A,0x00200000,0,0,qcap.dll,6.06.7601.17514 Line In (IDT High Definition Au,0x00200000,0,0,qcap.dll,6.06.7601.17514 Microphone (IDT High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514 Stereo Mix (IDT High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709 WDM Streaming Capture Devices: ,0x00000000,0,0,, ,0x00000000,0,0,, MicIn,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 MuxedIn,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 ,0x00000000,0,0,, ,0x00000000,0,0,, WDM Streaming Rendering Devices: HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 ,0x00000000,0,0,, ,0x00000000,0,0,, SpdifOut,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 Audio Renderers: SPDIF-Out (Rear) (IDT High Defi,0x00200000,1,0,quartz.dll,6.06.7601.23709 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709 DirectSound: SPDIF-Out (Rear) (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.23709 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0

D

davidb73182319Author

Participant

Just would like to add that i paid 2 grand for my comp 8 years ago and your product "Flash Player" has caused my computer to crash or lock up thousands and thousands of times. The day i got my computer it crashed 50 times trying to play a flash based game on the web. My computer HATES flash. I don't know if it's my processor or what i have changed everything but that. Had the exact same brand new motherboard DP45SG and swapped it and it still hates it. As of last month it would take my browser 20-30 seconds to release the flash player memory when closing a flash game on a webpage.

ridhij4208356012135538

Adobe Employee

Hi,

Are you downloading the latest version of Flash Player from Adobe Flash Player Install for all versions ? If not please share the url you used to download Flash Player. Are you using any ad-blockers on your machine?

Please share the Adobe_ADM log file from your machine. To get the location of log file, please go through Where do I find the Flash Player installation log on Windows? Once you have collected the logs, share/upload the same and share the url of uploaded files here. To see how to upload logs, you can refer to How to share a document .

Thanks!

D

davidb73182319Author

Participant

Downloaded directly from Adobe. All browsers closed when trying to install so ad blockers are not active. IE is stock. No addons or extensions. There are none of those files on my comp.

ridhij4208356012135538

Adobe Employee

Please try rebooting your machine once. If that does not help, you can use the offline installers available under 'Still having problems' section on Installation problems | Flash Player | Windows 7 and earlier page.

Thanks!