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Participant
January 28, 2018
Question

Flash settings window is unresponsive

  • January 28, 2018
  • 1 reply
  • 424 views

I'm using Windows 10, Firefox 57.0.4 and I'm trying to turn off hardware acceleration in the Flash player. But the settings window is unresponsive.

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1 reply

Robert Mc Dowell
Legend
January 28, 2018

try to open another tab and go back to your settings.

Participant
January 28, 2018

No matter how many I open, it doesn't work. I've had this problem once before and I fixed it, but I can't find those instructions again.

jeromiec83223024
Inspiring
February 5, 2018

If you're opening up the Settings option from the context menu, you'll want to make sure that you're not opening it up over a video or an animation that's moving.  We do a bunch of stuff to ensure that you can see those dialogs (e.g. an attacker isn't crafting content over the top of the dialog that might trick you into changing security settings when you think you're shooting something in a game, etc.), and if we can't validate that we're unobscured and on top, we won't accept your clicks.  I think that's what's going on here.


There *is* a native Flash Player settings pane in the Windows Control Panel, but you can't change hardware acceleration settings there.